“…In addition, practical factors, such as the geography of the workplace and work schedule, can impact the accessibility of team members, which can hinder the teamworking process (Delva, Jamieson, & Lemieux, 2008;S Reeves, Lewin, Espin, & Zwarenstein, 2010;Sargeant et al, 2008). As face-to-face communication is not always possible, there is then a greater need for effective communication using a range of processes to support information sharing and exchange within a team; central coordinators such as secretaries are seen as central to facilitating communication because they interacted with all team members (Aungst & Belliveau, 2015;Azar et al, 2017;Bardach, Real, & Bardach, 2017;Delva et al, 2008;Kuziemsky & Reeves, 2012;Szafran, Torti, Kennett, & Bell, 2018).…”