Faultlines during Meeting Interactions: The Role of Intersubgroup Communication

Straube, Julia; Kauffeld, Simone

doi:10.1108/s1534-085620200000020008

Cited by 2 publications

(7 citation statements)

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“…Integrating our first two hypotheses and following theorizing on diversity and faultlines in meetings (Gerpott and Lehmann-Willenbrock, 2015;Straube and Kauffeld, 2020), meeting behavior can act as a mediator between faultline strength and group outcomes. Negative effects of faultlines on team outcomes, such as difficulties in developing a common understanding (Carton and Cummings, 2012), might unfold through interactional processes within a group (Meyer et al, 2014).…”

Section: Intersubgroup Information Exchange and Action Planning In Meetingsmentioning

confidence: 89%

“…To overcome the challenges that accompany approaches used in the past, the FCI (Straube and Kauffeld, 2020) has recently been introduced. In a first step, communication between subgroups can be related to overall team communication, assessed for example through the number and strength of ties between members.…”

Section: Assessing Communication Patterns In Small Groupsmentioning

confidence: 99%

“…To calculate the FCI as a measure of between-subgroup information exchange, we employed the formulas proposed by Straube and Kauffeld (2020). Firstly, all problem-focused speaking turns between members of two different subgroups were added.…”

Section: Calculating the Fci For Between Subgroup Information Exchangementioning

confidence: 99%

“…Equations ( 2) and ( 3) were then divided to result in the so-called tie ratio, representing the ratio of possible ties within a team (overall ties) to possible ties between subgroups. This tie ratio ensures that the value of the final FCI (see Equation 5) is not biased by team size or subgroup sizes (see Straube and Kauffeld, 2020, for a development of the measure).…”

Section: Calculating the Fci For Between Subgroup Information Exchangementioning

confidence: 99%

“…While these self-reports are important to understand the perceptions of group members, objective behavioral data is important to gain additional insights into actual (sub)group dynamics (Meyer et al, 2014;Kolbe and Boos, 2019). Additionally, several challenges, for example the comparability across different groups or varying subgroup sizes, accompany the study and assessment of intersubgroup communication (Straube and Kauffeld, 2020).…”

Section: Introductionmentioning

confidence: 99%

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Working Across Faultlines—Assessing Intersubgroup Communication in Teams

Straube

Kauffeld

2021

Front. Commun.

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Communication between different subgroups is essential to group success, as different perspectives and knowledge need to be integrated. Especially when subgroups form due to faultlines, hypothetical dividing lines splitting a group into homogeneous subgroups, the resulting subgroups are vulnerable to negative intergroup processes. In this article, we evaluate different methods that have been used to trace communication between faultline-based subgroups and discuss challenges that researchers face when applying those methods. We further present the faultline communication index (FCI) as a novel approach to meet those challenges. We combine techniques from social network analysis with a behavioral process approach to trace communication processes between subgroups and provide scholars with tools to integrate in their own research. We illustrate this approach by observing and coding real time interactions in 29 organizational meetings. Results show that although functional faultline strength does not impact information exchange between subgroups, intersubgroup interactions positively relate to the quality of action plans defined at the end of a meeting. Managers and practitioners who work with diverse teams can be given guidance on how communication between subgroups evolves and how it can be shaped to become more effective. We further discuss implications for future research on communication between subgroups.

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Section: Intersubgroup Information Exchange and Action Planning In Meetingsmentioning

confidence: 89%

Section: Assessing Communication Patterns In Small Groupsmentioning

confidence: 99%

Section: Calculating the Fci For Between Subgroup Information Exchangementioning

confidence: 99%

Section: Calculating the Fci For Between Subgroup Information Exchangementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Working Across Faultlines—Assessing Intersubgroup Communication in Teams

Straube

Kauffeld

2021

Front. Commun.

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Führung hybrider Formen virtueller Teams – Herausforderungen und Implikationen auf Team- und Individualebene

Bernardy

Müller

Röltgen

et al. 2020

Projekt- Und Teamarbeit in Der Digitalisierten Arbeitswelt

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ZusammenfassungHybride Formen virtueller Teamarbeit, bei denen Teile des Teams vor Ort im Büro sind und Teile aufgrund von Home-Office oder Dienstreisen mobil mit dem Rest des Teams zusammenarbeiten, sind heutzutage in der Wissensarbeit Normalität. Diese Art der Zusammenarbeit wirkt sich anders auf die Entwicklung von Teamkognitionen und –emotionen aus als die komplett virtuelle Zusammenarbeit, deren einziger Kommunikationskanal digital ist. Es zeigen sich spezifische Herausforderungen für die Führung solcher Teams, die sowohl an die Führungskraft als auch an die Teammitglieder neue Anforderungen an Kompetenzen stellen. Unser Beitrag stellt hierzu die Ergebnisse einer qualitativen Untersuchung vor und bettet diese in den derzeitigen Forschungsstand zur Führung virtueller Teams ein. Wir leiten konkrete Handlungsempfehlungen für Führungskräfte ab und stellen das in unserem Forschungsprojekt entwickelte Online-Tool TeamCheck vor, welches Reflexionsprozesse zu Teamkognitionen, -emotionen und –prozessen anregt und als strukturelle Unterstützung zur Führung virtueller Teams dienen kann.

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Faultlines during Meeting Interactions: The Role of Intersubgroup Communication

Cited by 2 publications

References 62 publications

Working Across Faultlines—Assessing Intersubgroup Communication in Teams

Working Across Faultlines—Assessing Intersubgroup Communication in Teams

Führung hybrider Formen virtueller Teams – Herausforderungen und Implikationen auf Team- und Individualebene

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