Fear of COVID-19 disease and QR-based mobile payment adoption: a protection motivation perspective

Hamzah, Muhammad Iskandar

doi:10.1057/s41264-023-00246-4

Cited by 8 publications

(1 citation statement)

References 81 publications

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“…The research is based on a framework that extends the theory of planned behaviour to the current landscape of contactless travel initiatives. Beyond perceived aspects, the study will delve into the factors that influence the attitude acceptance and adoption of contactless travel measures among travelers, taking into account the nuanced interplay of moderating role demographic characteristics [7]. As understanding attitude contactless travel continues to advance, the success of these innovations critically depends on the willingness of travelers [8].…”

Section: Introductionmentioning

confidence: 99%

Intentions to Adopt Contactless Travel in the Post-Pandemic Era: Adapting to a New Normal

Nguyen,

Nguyen

2024

Int. J. Anal. Appl.

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Purpose – This research explores the relationship between individual perceptions and attitudes towards contactless travel adoption, considering moderating variables such as trust in technology.Methodology– Adopting an extended theory of planned behaviour lens, the study investigates how trust in technology moderates the relationship between various factors and traveller attitudes and adoption.Findings – Findings highlight the impact of individual perception factors, especially within the highest tourist interest. The study identifies a moderated direct relationship between attitudes and intentions to adopt, influenced by trust in technology, and emphasizes the mediating role of attitudes in shaping adoption intentions.Originality of the research – Successful implementation of the findings could catalyze positive innovations in the adoption of contactless travel. The study makes a distinct contribution by shedding light on crucial factors influencing contactless travel adoption, emphasizing the importance of a nuanced understanding of demographics, individual perceptions, and the role of trust in technology.

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Section: Introductionmentioning

confidence: 99%