Feasibility and Acceptability of Teleconsultation During COVID-19: A Cross-Sectional Study

Raj, Manish; Raina, Priyanka; Narasimha, G V L; Onkar, Abhishek; Angral, Sumeet; Varshney, Saurabh

doi:10.7759/cureus.30937

Cited by 4 publications

(1 citation statement)

References 22 publications

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“…As for the identified studies that were conducted after the pandemic was declared, patients’ and HCPs’ acceptability toward or satisfaction with remote care was high in every case [ 50 - 56 ]. This is in line with previous studies that found a positive attitude toward telemedicine use among patients and HCPs during the pandemic [ 77 , 78 ]. However, such attitudes might have been influenced by the need to adopt remote care technologies imposed by the pandemic [ 65 ], rather than these being an optional alternative.…”

Section: Discussionsupporting

confidence: 93%

Evaluation of Telemedicine Consultations Using Health Outcomes and User Attitudes and Experiences: Scoping Review

Dhunnoo,

Kemp,

McGuigan

et al. 2024

J Med Internet Res

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Background: While virtual consultations have experienced a rise in adoption in recent years, retention remains challenging and aspects around the associated experiences and outcomes remain unclear. Objective:The need to further investigate those aspects were motivating factors for conducting a scoping review with a focus on synchronous virtual consultations for non-malignant chronic illnesses, and the associated health outcomes, attitudes and potentials for technological improvements. Methods:The Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) guided the scoping review process. An inclusion criteria based on the Population, Concept and Context (PCC) framework was designed. A search strategy, informed by the PCC framework, was applied to PubMed (including MEDLINE), CINAHL Complete, APA PsycNet, Web of Science, IEEE and ACM Digital. Screening of articles and data extraction of included articles were performed in parallel and independently by two researchers who corroborated their findings and resolved any conflicts.Results: 4,167 unique articles were identified from the databases searched. Following multi-layer filtration, 19 studies fulfilled the inclusion criteria and relevant data were extracted from their full texts. Conclusions:For patients with non-communicable chronic conditions, virtual consultations are generally associated with positive health outcomes that are either directly or indirectly related to their ailment; but sustained improvements remain unclear. These modalities also indicate the potential to empower such patients to better manage their condition. HCPs and patients tend to be satisfied with remote care experience and most are receptive to the modality as an option. Assistance from supplemental technologies mostly reside in addressing technical issues and additional modules could be integrated to address challenges relevant to patients and HCPs. However, positive outcomes and attitudes towards the modality might not apply to all cases, indicating that virtual consultations are more appropriate as options rather than replacements of in-person visits.

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Section: Discussionsupporting

confidence: 93%

Evaluation of Telemedicine Consultations Using Health Outcomes and User Attitudes and Experiences: Scoping Review

Dhunnoo,

Kemp,

McGuigan

et al. 2024

J Med Internet Res

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Are We Adequately Measuring Patient Satisfaction with Telemedicine? A Systematic Review with a Meta-Analysis

Vinadé Chagas,

Cristina Jacovas,

de Campos Moreira

et al. 2024

Telemedicine and e-Health

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Evaluation of Telemedicine Consultations Using Health Outcomes and User Attitudes and Experiences: Scoping Review (Preprint)

Dhunnoo,

Kemp,

McGuigan

et al. 2023

Preprint

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BACKGROUND While virtual consultations have experienced a rise in adoption in recent years, retention remains challenging and aspects around the associated experiences and outcomes remain unclear. OBJECTIVE The need to further investigate those aspects were motivating factors for conducting a scoping review with a focus on synchronous virtual consultations for non-malignant chronic illnesses, and the associated health outcomes, attitudes and potentials for technological improvements. METHODS The Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) guided the scoping review process. An inclusion criteria based on the Population, Concept and Context (PCC) framework was designed. A search strategy, informed by the PCC framework, was applied to PubMed (including MEDLINE), CINAHL Complete, APA PsycNet, Web of Science, IEEE and ACM Digital. Screening of articles and data extraction of included articles were performed in parallel and independently by two researchers who corroborated their findings and resolved any conflicts. RESULTS 4,167 unique articles were identified from the databases searched. Following multi-layer filtration, 19 studies fulfilled the inclusion criteria and relevant data were extracted from their full texts. CONCLUSIONS For patients with non-communicable chronic conditions, virtual consultations are generally associated with positive health outcomes that are either directly or indirectly related to their ailment; but sustained improvements remain unclear. These modalities also indicate the potential to empower such patients to better manage their condition. HCPs and patients tend to be satisfied with remote care experience and most are receptive to the modality as an option. Assistance from supplemental technologies mostly reside in addressing technical issues and additional modules could be integrated to address challenges relevant to patients and HCPs. However, positive outcomes and attitudes towards the modality might not apply to all cases, indicating that virtual consultations are more appropriate as options rather than replacements of in-person visits.

show abstract

Feasibility and Acceptability of Teleconsultation During COVID-19: A Cross-Sectional Study

Cited by 4 publications

References 22 publications

Evaluation of Telemedicine Consultations Using Health Outcomes and User Attitudes and Experiences: Scoping Review

Evaluation of Telemedicine Consultations Using Health Outcomes and User Attitudes and Experiences: Scoping Review

Are We Adequately Measuring Patient Satisfaction with Telemedicine? A Systematic Review with a Meta-Analysis

Evaluation of Telemedicine Consultations Using Health Outcomes and User Attitudes and Experiences: Scoping Review (Preprint)

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