2020
DOI: 10.1051/e3sconf/202016409020
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Features of consumer behavior of Russian tourists in duty-free shops

Abstract: In the modern world, a new category of travelers (global shoppers) has appeared. They are people who spend their time for shopping on abroad trips. The article considers the problem of understanding the consumer behavior of Russian tourists (Russian global shoppers) in duty-free shops. The purpose of the study is to identify the features of consumer behavior, motives and habits of Russian tourists when shopping at duty free stores at airports. A pilot study was conducted by questionnaire survey at the airport.… Show more

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Cited by 4 publications
(2 citation statements)
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“…We consider strategic thinking as a special, complex type of intellectual managerial activity, the implementation of which depends on a set of competencies. The implementation of the competency-based approach involves the use of strategic thinking competencies: a set of skills and abilities that affect the development of strategies, business models and strategic actions that lead to effective business [14,15].…”
Section: Methodsmentioning
confidence: 99%
“…We consider strategic thinking as a special, complex type of intellectual managerial activity, the implementation of which depends on a set of competencies. The implementation of the competency-based approach involves the use of strategic thinking competencies: a set of skills and abilities that affect the development of strategies, business models and strategic actions that lead to effective business [14,15].…”
Section: Methodsmentioning
confidence: 99%
“…The modern functions of the Northern Sea Route have changed, and cruise tourism and extreme tourism in the Arctic can be added to them. The use of the Northern Sea Route for the development of tourism in the Arctic can make a significant contribution to the economy of the region [16].…”
Section: Methodsmentioning
confidence: 99%