Features of emotional burnout in medical staff

Abstract

Introduction. The article is devoted to a comparative analysis of the burnout syndrome in military and civilian doctors, as well as nurses. At the present stage of healthcare development, the professional activity of medical personnel is accompanied by increasing requirements for the quality of medical care provided to the population. Recently, in a variety of sources: scientific literature and the media, it is indicated that specialists are overloaded with both a large flow of patients and documentation, as well as the minimum amount of time allotted for one patient. These factors are both the main cause of the ever-decreasing quality of medical care and professional burnout among the majority of medical personnel. There is much less information in the available sources about the activities of military doctors, however, in connection with the well-known events, the problem of burnout syndrome is becoming more and more urgent. Materials and Methods. Analysis of the literature on the syndrome of emotional burnout, the study of literature covering the activities of military doctors for the development of a professiogram. As empirical methods, the questionnaire "System index of burnout syndrome" based on the MBI test (Maslach Burnout Inventory) was used. For statistical processing, the nonparametric Mann-Whitney difference test was used; SPSS 19.0 software was also used to calculate Pearson's Chi-square test. Results. The results of the analysis showed that the level of emotional burnout among civilian doctors is higher in all indicators. In addition, it was found that civilian doctors have a significantly higher level of reduction in professional achievements. In turn, professional burnout in nurses is expressed mainly at the average level. Discussion and Conclusions. The analysis of the differences between civilian and military doctors for all indicators of emotional burnout showed that the average values for all indicators of the scale are higher for civilian doctors, that is, civilian doctors are more susceptible to this process compared to military doctors. The study of the qualities that ensure the success of professional activity revealed that volitional qualities, speed of decision-making, the ability to concentrate, as well as great responsibility for the results of their activities, dominate among military medical specialists. At the same time, the listed qualities are no less important in the work of a doctor in a civilian medical institution. A comparative analysis of the characteristics of the professional activities of military and civilian doctors led to the conclusion that such factors as a greater opportunity for creativity, a greater measure of responsibility and military discipline, and professional growth prospects influence the reduction in the risk of professional burnout among military doctors.