Features of Strategic Management of Business Processes of Telecommunication Enterprises in the Digital Economy

Abstract

Currently, the Russian economy is in a transition period, preparing it for a change in the technological order. Such a dynamic transition has a significant impact on the development of the domestic economy as a whole and its individual sectors, in particular the telecommunications industry. The increasing role of information and communication technologies in public life in the XXI century has had a significant impact on the economy, thereby creating the basis for its transformational modelthe digital economy. This transformation of the economy has had a significant impact on the existing one, at the level of companies (including telecommunications), mechanisms for building strategic management processes, transforming them under new realities. The need for significant changes in business process management at the strategic level of telecommunications companies has predetermined the relevance of our research topic.The authors set out to develop methodological tools for the formation of adaptive strategies for the development of business processes of telecommunications companies in the digital economy. The study examines the features of strategic management of telecommunications companies in the digital economy, summarizes the world experience and analyzes the development strategies of telecommunications companies in the context of the process approach to management. The authors methodology is developed, which allows to form strategies for the development of business processes of telecommunication companies in the transformational conditions of the economy. The developed methodological tools for the formation of adaptive strategies for the development of business processes were tested in the practical activities of company "VimpelCom".