“…Within these technologies, AI offers continuous innovation for the improvement and potential replacement of human tasks and activities with a wide range of applications in finance, healthcare, manufacturing, retail, supply chain, logistics, and utilities (Ben‐Israel et al, 2020; Bredt, 2019; Dwivedi et al, 2019; Safdar, Banja, & Meltzer, 2020). The internet of things (IOT) provides vast amounts of data that would lead to connected intelligence, enabling applications such as self‐driving cars, uncrewed aerial vehicles, healthcare, robotics, and supply chain finance (Yang et al, 2020).…”