Feedback from Usability Evaluation to User Interface Design: Are Usability Reports Any Good?

Nielsen, Christian Monrad; Overgaard, Michael; Pedersen, Michael; Stage, Jan

doi:10.1007/11555261_33

Cited by 8 publications

(3 citation statements)

References 22 publications

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“…The MF mechanism provides feedback to respondents about their action before proceeding. Such feedback is consistent with usability design principles (e.g., Nielsen, 2005; Shneiderman, 1998; see also Kaczmirek, 2009, p. 44). While Hays and colleagues (2010) argue that the AF approach decreases burden, it may increase cognitive effort.…”

Section: Understanding Auto Forwarding As a Function Of The Response Processsupporting

confidence: 76%

Automatic Versus Manual Forwarding in Web Surveys

Selkälä

Couper

2017

Social Science Computer Review

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Several authors and software vendors advocate the benefits of auto forwarding in web surveys, but there is little empirical research on this approach. We experimentally tested automatic versus manual forwarding (MF) under different levels of cognitive effort. We manipulated information accessibility (IA; low vs. high) and consistency requirements (CRs; yes vs. no), along with auto forwarding (AF) versus MF in two studies conducted among students in Finland. We find that an AF survey takes less time to complete, but only for those completing a survey on personal computers or tablets; no time advantage is found for smartphone users. We also find that respondents in both AF and MF conditions return more often to items with higher cognitive burden (low IA or a CR). MF respondents change answers more often than AF respondents. AF appears to reduce straightlining slightly. We find no difference in response consistency between two behavioral items between AF and MF, but a slight advantage for AF for two attitude items. Finally, respondents reported more positive experiences with the AF version. Auto forwarding appears to be somewhat more efficient and easy to use but may decrease the quality of responses to cognitively demanding questions.

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Section: Understanding Auto Forwarding As a Function Of The Response Processsupporting

confidence: 76%

Automatic Versus Manual Forwarding in Web Surveys

Selkälä

Couper

2017

Social Science Computer Review

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“…Previous studies have included developer input. Hoegh et al [2006] (which also includes previous work by Nielsen et al [2005]) interviewed developers to obtain feedback on observation of user tests and usability evaluation reports. Hornbaek and Frøkjaer [2005] interviewed developers regarding the utility of redesign proposals.…”

Section: Measures Of Quality As Rated By Developersmentioning

confidence: 99%

Supporting novice usability practitioners with usability engineering tools

Howarth

Smith‐Jackson

Hartson

2009

International Journal of Human-Computer Studies

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The usability of an application often plays an important role in determining its success. Accordingly, organizations that develop software have realized the need to integrate usability engineering into their development lifecycles. Although usability practitioners have successfully applied usability engineering processes to increase the usability of user-interaction designs, the literature suggests that usability practitioners experience a number of difficulties that negatively impact their effectiveness. These difficulties include identifying and recording critical usability data, understanding and relating usability data, and communicating usability information. These difficulties are particularly pronounced for novice usability practitioners. v Table of Contents 1 Introduction.

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“…Hignett et al's focus on usability engineering in medical device development is another substantial contribution to the field [Hignett et al, 2018]. The exploration of IEC 62366 integration by Nielsen et al and the review of usability evaluation methodologies and IEC 62366 compliance by Smith et al underline ongoing efforts to align usability practices with regulatory standards [Nielsen et al, 2019;Smith et al, 2020].…”

Section: Introductionmentioning

confidence: 99%

Enhancing Healthcare Accessibility: A Comprehensive Usability Study of Pathpoint® eDerma Software

Subramaniyan,

Naqvi,

Mohamud

et al. 2024

Preprint

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This research presents a comprehensive usability evaluation of Pathpoint eDerma Software, conducted in accordance with IEC 62366-1:2015 standards. The study encompasses four diverse user groups, that includes administrators, medical photographers, dermatologists, and patients, ensuring a holistic assessment of the software's usability and effectiveness. Through a combination of quantitative metrics and qualitative feedback, the study explores various aspects such as accessibility, navigation, safety, and user satisfaction. Potential risks to user experience and patient data security are identified and addressed to ensure compliance with safety standards. The findings highlight the software's effectiveness in facilitating remote assessments, streamlining workflows, and improving patient care. This research contributes valuable insights to the ongoing refinement and optimisation of eDerma Software, aiming to enhance its usability, safety, and overall effectiveness in real-world healthcare settings.

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Feedback from Usability Evaluation to User Interface Design: Are Usability Reports Any Good?

Cited by 8 publications

References 22 publications

Automatic Versus Manual Forwarding in Web Surveys

Automatic Versus Manual Forwarding in Web Surveys

Supporting novice usability practitioners with usability engineering tools

Enhancing Healthcare Accessibility: A Comprehensive Usability Study of Pathpoint® eDerma Software

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