“…Many of these evaluations were largely informal (n=17), with the authors reporting anecdotal feedback they had received after implementing new services (32,37,41,42,44,66,71,72,81,84,89,94) or in which they supplemented another form of evaluation along with informal feedback (32,48,55,78,83). Statistics gathering (n=13) was the second most common form of evaluation, ranging from general usage and activity statistics (40,43,48,50,55,57,75,79,88,95) to more specific forms of data gathering, such as tracking the number of related requests after a seminar (86), tracking the use of the services provided by a bioinformatics librarian (69), and tracking the YouTube views of instructional videos (57).…”