“…To date, ambulatory services have been evaluated primarily in terms of the economic and clinical outcomes for patients and services (Shepperd et al, 2016;Wong et al, 2008). With a few exceptions, for example, Sahlsten, Larsson, Sjöström, and Plos (2009), Ingadóttir and Jónsdóttir (2010), Leine, Wahl, Borge, Hustavenes, and Bondevik (2017), little effort has been made to understand the role of professionals' engagement in dialogues with patients and their families to provide both individual and relational support. To our knowledge, the ways ambulatory nurses' work during home visits to support both patients and caregivers remains unexplored.…”