“…The move from focusing on the institution to focusing on individuals meant moving the focus from the supply side to the demand side (Copestake, 2019; Duvendack & Mader, 2019; Singh, 2018; Zhang & Posso, 2019). The results of the Findex surveys in 2011, 2014, and 2017 (Demirgüç‐Kunt, Klapper, Singer, Ansar, & Hess, 2018; Demirguc‐Kunt, Klapper, Singer, & Oudheusden, 2015) allow us to see if individuals are now getting financially included .…”