“…The mismatch between a caring discourse (the espoused theory) and actuality (theory in action) in nursing has been noted for quite some time (Castledine, 1994;Jewkes et al, 1998;Wright, 2006), often in the context of care for older people (Chan & Chan, 2009;Goodman, 2011;Hillman et al, 2013) and in the socialization of student nurses for compassionate practice (Curtis et al, 2012;Del Prato, 2013;Curtis, 2014;Thomas et al, 2015). Compassion fatigue (Kitwood, 1997;Coatzee & Klopper, 2010;Kelly et al, 2015), malignant social psychology (Kitwood, 1997), burnout (Kanai-Pak et al, 2008;Gustavsson et al, 2010;O'Mahoney, 2011), bullying (Hutchinson et al, 2006;Hoel et al, 2007;Jackson et al, 2011;Hutchinson & Jackson, 2013, and anxiety/ threat (Kouchaki & Desai, 2014) all may characterize some clinical settings and lead to unethical behaviour, preventing nurses from exercising compassionate agency.…”