“…Fifty percent of the users decide to leave the room, while all who left manage to return to the room before missing their turn for being able to switch their turn and save their turn. In the simulation platform adopted, Figure 8 shows that the 24 users entered the room, while Figure 9 shows that about 50 percent of them left the room (5,7,9,11,13,15,17,19,21,23). All users who left were able to get their turn as they used the swap functionality to swap their ticket with someone in the waiting room until they return and become available in the waiting room.…”