Finnish healthcare professionals' attitudes towards robots: Reflections on a population sample

Turja, Tuuli; Aerschot, Lina Van; Särkikoski, Tuomo; Oksanen, Atte

doi:10.1002/nop2.138

Cited by 65 publications

(66 citation statements)

References 43 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…The resistance is related to organisational, cultural and technological as well as ethical issues [49]. It has even been suggested that professional caregivers have more concerns about robots than older adults [50] and the population in general [51]. Among the occupational groups, assistant nurses have been shown to be most reluctant regarding care robot use, while head nurses and other managers have the most positive view [51].…”

Section: Acceptance Of Care Robotsmentioning

confidence: 99%

Care Robot Orientation: What, Who and How? Potential Users’ Perceptions

Johansson-Pajala

Thommes

Hoppe

et al. 2020

Int J of Soc Robotics

View full text Add to dashboard Cite

Exploring the specific field of care robot orientation generates many questions regarding the meaning, content and how it should be conducted. The issue is important due to the general digitalisation and implementation of welfare technology and care robots. The aim of the study was to explore perceptions of care robot orientation from the potential users' perspective. Data were collected by focus group interviews in Finland, Germany and Sweden. In all three countries, potential user groups were represented: older adults, relatives, professional caregivers and care service managers. A qualitative descriptive method was used for analysing data. The data revealed three aspects of care robot orientation: (1) What care robot orientation is, (2) Who needs it and by Whom it should be given and (3) How it should be performed. The need for care robot orientation is general in society. In the absence of knowledge about care robots, it is nearly impossible to know what to ask for or actually seek information about. Therefore, care robot orientation must be founded on agile implementation planning for care robots, with a firm basis in trustworthy knowledge and information and respecting individuals' wishes. This also gives rise to an ethical challenge when care robots are offered to people having reduced decision-making ability (dementia, cognitive impairment), along with the issue of who then should make the decision. The mapping of the What, Who/Whom and How aspects of care robot orientation offers a foundation for the creation of orientation models, which might facilitate structured and goal-oriented care robot orientation strategies.

show abstract

Section: Acceptance Of Care Robotsmentioning

confidence: 99%

Care Robot Orientation: What, Who and How? Potential Users’ Perceptions

Johansson-Pajala

Thommes

Hoppe

et al. 2020

Int J of Soc Robotics

View full text Add to dashboard Cite

show abstract

“…These lines of thinking could partially explain why surveys on the acceptance of, and positive and negative attitudes towards, robots in society tend to show lower acceptance for care robots compared to robots applied in other domains. For instance, 45 percent of the citizens in the EU28 countries felt at least moderately comfortable about the idea of having robots provide services or companionship to elderly or infirm people, whilst 61 percent were positive towards robots and artificial intelligence in general (Special Eurobarometer 460, 2017; for a recent study about healthcare professionals' attitudes toward robots, see Turja et al 2018).…”

Section: Demands Of Dignity In Robotic Carementioning

confidence: 99%

“…Naturally, the design of such assistive technology should ideally enhance rather than diminish the subjective feeling of self-respect. What is experienced as acceptable and subjectively enhancing varies contextually however (see Broadbent et al 2012;Turja et al 2018;Wu et al 2014).…”

Section: Own Actions and Attitudes: Self-respectmentioning

confidence: 99%

Demands of Dignity in Robotic Care

Laitinen

Niemelä

Pirhonen³

2019

Techné: Research in Philosophy and Technology

View full text Add to dashboard Cite

Having a sense of dignity is one of the core emotions in human life. Is our dignity, and accordingly also our sense of dignity under threat in elderly care, especially in robotic care? How can robotic care support or challenge human dignity in elderly care? The answer will depend on whether it is robot-based, robot-assisted, or teleoperated care that is at stake. Further, the demands and realizations of human dignity have to be distinguished. The demands to respect humans are based on human dignity and the inalienable high and equal moral standing that everyone has. For human moral agents, these demands take the form of negative and positive duties. For robots, they arguably take the form of corresponding ought-to-be norms. The realizations of dignity consist in variable responses to these demands, by oneself by others, and by society at large. This article examines how robot-based, robot-assisted, and teleoperated care can amount to realizations of dignity. The varieties of robotic care can, in different ways, be responsive to the demands of dignity and recognize humans as vulnerable beings with needs, as autonomous agents, and as rational subjects of experience, emotion, and thought.

show abstract

“…• After understanding the working of Nadine, they did not feel threatened about losing their jobs; instead, they highlighted that more social robots were needed to perform menial tasks in the service centre. The analysis of the insurance service agents also hints at a similar [26] positive result. In general, employee exposure to robots leading to optimistic attitudes could be something to explore in future research across populations.…”

Section: Discussionmentioning

confidence: 59%

“…Savela et al [10], who conducted a systematic literature review about social acceptance of robots in different occupation fields concluded that, when participants of a study were exposed to robots, positive attitudes occurred more frequently. However, this conclusion mostly stems from surveys in the healthcare [26] [27] and social services sectors. To the best of our knowledge, there has been no survey conducted among employees after they have seen a real robot work in their insurance service centre.…”

Section: Discussionmentioning

confidence: 99%

Humanoid co-workers: How is it like to work with a robot?

Vishwanath¹,

Singh²,

Victoria³

et al. 2019

Preprint

View full text Add to dashboard Cite

Human-robot interaction in corporate workplaces is a research area which remains unexplored. In this paper, we present the results and analysis of a social experiment we conducted by introducing a humanoid robot (Nadine) into a collaborative social workplace. The humanoid's primary task was to function as a receptionist and provide general assistance to the customers. Moreover, the employees who interacted with Nadine were given over a month to get used to her capabilities, after which, the feedback was collected from the staff on the grounds of influence on productivity, affect experienced during interaction and their views on social robots assisting with regular tasks. Our results show that the usage of social robots for assisting with normal day-to-day tasks is taken quite positively by the co-workers and that in the near future, more capable humanoid social robots can be used in workplaces for assisting with menial tasks. Finally, we posit that surveys such as ours could result in constructive opinions based on technological awareness, rather than opinions from media-driven fears about the threats of technology.

show abstract

Finnish healthcare professionals' attitudes towards robots: Reflections on a population sample

Cited by 65 publications

References 43 publications

Care Robot Orientation: What, Who and How? Potential Users’ Perceptions

Care Robot Orientation: What, Who and How? Potential Users’ Perceptions

Demands of Dignity in Robotic Care

Humanoid co-workers: How is it like to work with a robot?

Contact Info

Product

Resources

About