2023
DOI: 10.1016/j.jbusres.2023.113664
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Firms’ responses to the COVID-19 pandemic

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Cited by 31 publications
(17 citation statements)
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References 93 publications
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“…For example, Klöckner et al. (2023) find that an operational response evokes a positive but insignificant stock market reaction. By focusing on PRPA, a particular form of operational response, our study extends their research and elaborates on the theoretical discussion of the insignificant result.…”
Section: Resultsmentioning
confidence: 99%
See 1 more Smart Citation
“…For example, Klöckner et al. (2023) find that an operational response evokes a positive but insignificant stock market reaction. By focusing on PRPA, a particular form of operational response, our study extends their research and elaborates on the theoretical discussion of the insignificant result.…”
Section: Resultsmentioning
confidence: 99%
“…Prior literature on supply chain disruptions and disaster relief shows that the impact of a crisis coping strategy on firm performance is contingent on the severity of the disruption (e.g., Ambulkar et al., 2015; Bode et al., 2011; Klöckner et al., 2023; Tilcsik & Marquis, 2013). Disaster severity influences the demand for critical resources (Arora et al., 2010) as well as the humanitarian response (e.g., speed and magnitude of aid) required from the government, firms, and other entities (Becerra et al., 2014; Eisensee & Strömberg, 2007; Tilcsik & Marquis, 2013).…”
Section: Theory and Hypothesesmentioning
confidence: 99%
“…Kiers et al [67] expressed that linking the members of the SC to the response improves the reaction to disruptions of the SC. The participation of various areas of the SC is described by Klöckner et al [22] as a collaborative response.…”
Section: Discussionmentioning
confidence: 99%
“…In the latter case, the companies increased wages, rest times, and training. Klöckner et al [22] identified that some companies listed in the Standard and Poor's (S&P) 500 index used operational, digitization, financial, and management support strategies to respond to the effects of COVID-19.…”
Section: Introductionmentioning
confidence: 99%
“…Therefore, we believe in the reputational effect signaling that, due to green initiatives, an organization can retain human resources to fuel its growth and maintain customers' support, thereby enhancing strategic flexibility, which builds its value. It is also necessary to focus on managerial skills and dynamic capabilities because such capabilities can increase firms' ability to integrate, build, and reconfigure internal and external competencies to address rapidly changing environments, which arise in a crisis (Klöckner et al, 2023). Moreover, for practitioners, the most important implication is the question of the desirability of green practices in times of crisis.…”
Section: Discussionmentioning
confidence: 99%