Abstract. The soft x-ray spectrometer (SXS) was a cryogenic high-resolution x-ray spectrometer onboard the Hitomi (ASTRO-H) satellite that achieved energy resolution of 5 eV at 6 keV, by operating the detector array at 50 mK using an adiabatic demagnetization refrigerator (ADR). The cooling chain from room temperature to the ADR heat sink was composed of two-stage Stirling cryocoolers, a 4 He Joule-Thomson cryocooler, and superfluid liquid helium and was installed in a dewar. It was designed to achieve a helium lifetime of more than 3 years with a minimum of 30 L. The satellite was launched on February 17, 2016, and the SXS worked perfectly in orbit, until March 26 when the satellite lost its function. It was demonstrated that the heat load on the helium tank was about 0.7 mW, which would have satisfied the lifetime requirement. This paper describes the design, results of ground performance tests, prelaunch operations, and initial operation and performance in orbit of the flight dewar and the cryocoolers. © The Authors. Published by SPIE under a Creative Commons Attribution 3.0 Unported License. Distribution or reproduction of this work in whole or in part requires full attribution of the original publication, including its DOI.