2018
DOI: 10.1007/978-3-319-92084-9_8
|View full text |Cite
|
Sign up to set email alerts
|

Flow and Consumer Behavior in an Online Supermarket

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
2
1
1

Citation Types

1
3
0

Year Published

2020
2020
2021
2021

Publication Types

Select...
1
1

Relationship

0
2

Authors

Journals

citations
Cited by 2 publications
(4 citation statements)
references
References 35 publications
1
3
0
Order By: Relevance
“…In this study, e-customer satisfaction has a mediating role on the effect of telepresence dimension on repurchase intention. In addition, Ettis (2017), Hsu et al (2012), Morales-Solana et al (2019) emphasised that the concentration dimension has a direct relationship on the purchase intention, supporting the current research findings. Telepresence has increased its impact on e-satisfaction and repurchases intentions in customer experiences.…”
Section: Conclusion and Discussionsupporting
confidence: 82%
See 3 more Smart Citations
“…In this study, e-customer satisfaction has a mediating role on the effect of telepresence dimension on repurchase intention. In addition, Ettis (2017), Hsu et al (2012), Morales-Solana et al (2019) emphasised that the concentration dimension has a direct relationship on the purchase intention, supporting the current research findings. Telepresence has increased its impact on e-satisfaction and repurchases intentions in customer experiences.…”
Section: Conclusion and Discussionsupporting
confidence: 82%
“…The variety of products has a potential to hinder consumers' positive emotions, as it gives the impression that shopping is too time-consuming. Flow experience increases customer engagement and creates a positive attitude and intention to continue shopping in online purchases (Morales-Solana et al , 2019; Kim et al , 2019).…”
Section: Hypothesis Developmentmentioning
confidence: 99%
See 2 more Smart Citations