“…There has also been a recent explosion in China of a new e-commerce mode called New Retail, which digitalizes traditional offline retail stores by using big data, cloud computing, the internet of things, mobile payment, and artificial intelligence. Alibaba's Fresh Hema, for example, provides a "three-in-one" service including online delivery, in-store purchase, and in-store cooking and dining (Wang, Somogyi, & Charlebois, 2020). This relationship between online/offline retail channel availability and the perceived product safety can be further demonstrated in the food service sector where, after a number of food safety issues, the China Food Drug Administrative (FDA) announced in 2017 that all online catering providers should obtain a business license and own a physical storefront which must operate under the supervision of local FDA (CFDA, 2020).…”