“…Clients' perspective on the quality of food, the presentation, tastiness and serving of the food, the choice about when, where or what to eat in a novel way, the favorite food, and criticisms on the food itself are important themes derived from the literature (Pierce, Hodges, Merz & Olivey, 1998;Evans, Crogan & Schultz, 2003;Crogan, Evans & Schultz, 2004) and which have been formulated into items in the questionnaire.…”