“…Customer data that are complemented with appropriate information can provide unique empirical access to study many contemporary challenges, such as obesity, malnutrition, or unsustainable diets. Furthermore, using customer data for research purposes can uncover new opportunities––for example, studying health (e.g., Aiello et al, 2019; Nevalainen et al, 2018), alcohol consumption (Lintonen et al, 2020), sustainable food purchasing (Erkkola et al, 2022; Meinilä et al, 2022), and nicotine replacements (Timberlake et al, 2019)––and thus, direct attention towards using customer data to benefit individuals and society at large (Hermann, 2022; Saarijärvi et al, 2019). While there seems to be increasing interest in examining tensions revolving around collecting, analysing, and leveraging customer data in retailing (see Krafft et al, 2021; Martin & Palmatier, 2020; Wieringa et al, 2021), harnessing data's potential to benefit society through scientific research can increase customers' willingness to continue to share their data.…”