“…The MOA framework explains consumer behavior using three classes of determinants: motivation, opportunity, and ability. Central to the MOA framework is that a new behavior or change in behaviour is more likely to be performed if a consumer perceives it will support their interest and is aware of the consequences of not acting (motivation), has the options available and accessible to encourage the behavior (opportunity), and the skills and competencies to perform the behavior (ability) (de Jonge et al, 2014;van Geffen et al, 2020). Other interpretations of the MOA framework expand the definition of motivation beyond self-interest and include elements from the Theory of Planned Behavior such as behavioral intentions, values, attitudes, subjective norms, needs, habits, as well as goals that can be shifted through awareness (Baumhof et al, 2018;van Geffen et al, 2020;Thøgersen, 2009;MacInnis and Jaworski, 1989).…”