“…It has been well-rehearsed that the relationships which exist between prison officers and prisoners are at the heart of prison life (Crawley, 2004; Liebling, 2011; Sykes, 1958) and that these interactions are “crucial to life in prison and affect prison order and prisoners’ well-being” (Beijersbergen et al, 2016, p. 843). The spectrum of staff–prisoner relationships reported by the participants in this study varied from officer to officer and ranged from contemptuous “us and them” positions to more cordial and dynamic relations (Crewe, 2011; Doyle et al, 2022, p. 42; King & McDermott, 1988; Liebling et al, 2011). Reflecting on the nuanced perceptions and experiences of FNPs, and the reported inconsistencies in their treatment by prison staff, a large number of participants found that “some officers are alright, but some officers are not” (T11), that “some of them can be nice, you know, respectful towards you.…”