Formation of conflict resolution skills as the basis of adolescent’s social health in the education system

Abstract

The study of models for the social skills formation in the context of ensuring the social health of adolescent’s personality is an important area of theory and practice of the education system development. The basic social skills of aт adolescent are formed in the education system. The contemporary school is a complex system that integrates the capabilities and the resulting dominant of the formal and non-formal types of adolescents’ education in the formation of conflict resolution skills. To understand the essence of programs that ensure the adolescents’ social skills formation, we consider the genesis of adolescents conflict. In contemporary conditions, important causes of increased conflict are social problems, including digitalization of society and the active use of the Internet, the uncertainty of social situations and the blurred identity of adolescents. An analysis of domestic and foreign studies has allowed us to identify three models of programs organization for formation of adolescents’ conflict resolution skills: preventive, educational and service, including school counseling. We highlight the types of trainings introducing adolescents to behavioral strategies in a conflict situation as models of choice - “compromise”, “cooperation”, “rivalry”, “avoidance”, as well as conflict management styles. We give the characteristic of two groups (healthy and unhealthy) of conflict resolution methods. We substantiate the characteristic of a person’s social health, taking into account the skills of mastering healthy ways of resolving conflicts. We also provide the forms, stages of technology and subjects, organizing programs for the formation of conflict resolution skills as the basis of the social health of a adolescent’s personality.