“…When talking with older people, younger people also have been found to overaccommodate, to be patronizing, and to ignore signs of the older person's independence (see Baltes & Wahl, 1996;Hummert, Shaner, & Garstka, 1995). In addition, younger people have been found to address older people in an overly-familiar manner (Wood & Kroger, 1993). Again, while much of this research presents a negative picture of younger people, there is research on how they convey messages of support and care to older people (see Krause, 1990).…”