2017
DOI: 10.1177/0091450917698963
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Formula Stories of the “Substance-Using Client”

Abstract: This study explores how socially circulating stories about clients with substance use problems serve as a cultural resource for welfare workers. By examining data drawn from interviews with service providers, the article analyzes the contents and functions of circulating stories about substance-using clients. The data consist of teller-focused interviews with 23 counselors working for the Norwegian Labor and Welfare Administration. Informed by the concept of formula stories, the article analyzes the symbolic a… Show more

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Cited by 16 publications
(7 citation statements)
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References 78 publications
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“…The position of "always being an addict" appeared to be associated mainly with deviant self-concepts, and with any practices outside the boundaries that define mainstream society, in addition to mobilizing feelings of shame, humiliation, and self-blaming. These findings strengthen the conclusions from research challenging culture-embedded discourses and formula stories portraying "addiction" and the "addicted" self in a way that upholds stigma and restricts the scope for action and future possibilities (Fomiatti et al, 2017;Pienaar et al, 2015;Radcliffe & Stevens, 2008;Selseng, 2017;Selseng & Ulvik, 2018). Although the present participants narrated the sensation of feeling normal and being productive and responsible citizens during their recovery process, their perception of being diseased and morally degenerate continued to influence their self-conception and self-understanding, as well as fuelling self-surveillance, which placed extra burdens and strains upon the everyday challenges that they faced.…”
Section: Discussionsupporting
confidence: 74%
“…The position of "always being an addict" appeared to be associated mainly with deviant self-concepts, and with any practices outside the boundaries that define mainstream society, in addition to mobilizing feelings of shame, humiliation, and self-blaming. These findings strengthen the conclusions from research challenging culture-embedded discourses and formula stories portraying "addiction" and the "addicted" self in a way that upholds stigma and restricts the scope for action and future possibilities (Fomiatti et al, 2017;Pienaar et al, 2015;Radcliffe & Stevens, 2008;Selseng, 2017;Selseng & Ulvik, 2018). Although the present participants narrated the sensation of feeling normal and being productive and responsible citizens during their recovery process, their perception of being diseased and morally degenerate continued to influence their self-conception and self-understanding, as well as fuelling self-surveillance, which placed extra burdens and strains upon the everyday challenges that they faced.…”
Section: Discussionsupporting
confidence: 74%
“…Organizational narratives of identity inform and shape service provision by providing images of the organization’s ‘typical’ client, which justify the organization of services and the interventions needed to help this particular client with his or hers particular problem ( Loseke, 2007 ). Understandings of clients and needs are shaped by social, cultural and institutional contexts ( Selseng, 2018 ). Therefore, different organizations catering to the same type of clients, for instance people who are blind ( Scott, 1985 ) or have substance abuse problems ( Selseng, 2018 ) ‘offer very different services in very different ways’ ( Loseke, 2007 , p.671) depending on the organizations’ specific image of their typical clients.…”
Section: Organizational Narrativesmentioning
confidence: 99%
“…Understandings of clients and needs are shaped by social, cultural and institutional contexts ( Selseng, 2018 ). Therefore, different organizations catering to the same type of clients, for instance people who are blind ( Scott, 1985 ) or have substance abuse problems ( Selseng, 2018 ) ‘offer very different services in very different ways’ ( Loseke, 2007 , p.671) depending on the organizations’ specific image of their typical clients. By making the typical client visible and thus defining who are eligible for what, organizational narratives not only shape the services, though; like the institutional identities defined in social policies they also ‘shape the social world and its inhabitants’ life chances’ ( Loseke, 2007 , p.667).…”
Section: Organizational Narrativesmentioning
confidence: 99%
“…Public opinion about people affected by homelessness is strongly influenced by the idea that a person's circumstances are determined by their will, character and choices (Schwan, 2016;Scullion, Somerville, Brown & Morris, 2015;Teixeira 2017). Topics of social inequality are often individualised and naturalised by professionals (Juberg & Skjefstad, 2019), and professional narratives are fatalistic and construct substance use as a personal problem, obstructing the process of creating 'new identities' not linked to substance use (Alexander, 2008;Järvinen, 2002;Selseng, 2017;Teixeira 2017). Research on 'homeless identities' has also been argued to construct homelessness as an identity problem, depersonalising people and making what they lack their defining characteristic (Parsell, 2010), as well as opening for dehumanising policy and 'care' (Herring, Yarbrough & Alatorre, 2019).…”
Section: Previous Researchmentioning
confidence: 99%