Fostering Collaborative Redesign of Work Practice: Challenges for Tools Supporting Reflection at Work

Supporting Collaborative Reflection at Work

“…Likewise, there is a need to combine the analysis of reflection in tools better with observations of reflection practice outside tools to gain a better overview of the impact created by a tool. Combining the work presented in this paper with approaches of ethnographic work we pursued earlier on collaborative reflection [26] will thus be one direction for future work.…”

“…In addition, relevant information to reflect on certain experiences may not be available for individuals, but only from a group of people. These and other constraints of reflection in daily practice may be diminished by tool support for reflection that helps people to keep memories of experiences, gather different perspectives on these experiences, reflect on them individually or in groups and share insights derived from reflection (see e.g., [13,15,26]). …”

“…Unfortunately, research on reflection support mainly covers individual reflection and education settings, in which constraints such as time and space occurring in many workplaces often do not play a decisive role, as reflection is part of the curriculum. Consequently, there are only a few insights on how to provide collaborative reflection support with tools (e.g., [16,26,33]). Given the potential of collaborative reflection at work there is a need to fill the resulting research gap.…”

“…A borative reflectio ng opportunities ly at the be of experiences an ities to sustain th ort for Collabor existing collabor aled that this that existing ap ction or educa n recognized by approaches on h has been descr describe experien hem and are rerating in order ue of this contri ection purposes generic tools su urposes (e.g., [1 pictures represe social group [9] pport collaborati state of the a nt of insights on Our work [ into the studi ted a model f blueprint for th gure 1 it sugges of reflecting in th reflection. Suppo he process) th e created from th n support as part been researche mainly focused o 25,26]. This h [1,19,23].…”

A Case Study of an Information Infrastructure Supporting Knowledge Work in Oil and Gas Exploration

“…I will discuss the O&G exploration process as an on-going naturalisation process of interpretations that is constructed collaboratively. I will show how interpretations are shaped and moulded over "different contexts over extended periods of time" (E. Monteiro et al 2012), or to frame it otherwise, through "asynchronous remote collaboration" (Cabitza & Simone 2013), involving several geoscientists and different geoscientific disciplines as "competent actors reflecting" (Prilla et al 2013) on historical interpretations, continuously refining them. An obvious challenge here is to locate relevant data in a vast amount of data, a process that is performed by people and multitude of search and database tools.…”