Fourth Generation of Rights and Their Reflections on Human Resources Practices in Tourism Businesses

Dinçer, Fatma İstanbullu; Bayram, Gül Erkol; Altunöz, Özlem

doi:10.4018/978-1-7998-1474-0.ch005

Cited by 6 publications

(3 citation statements)

References 8 publications

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“…In this context, Valdés (2015), claims that in the context of the fourth generation, the accessibility to the internet and the latest form of technology can be considered to be human rights. Dinçer et al (2020), claims that in the 21 st century, daily regular life depends on technology and the accessibility to the internet, and therefore, it was important for the third generation of human rights (Nuredin, 2022) to catch up with the technology and consider its accessibility as the right.…”

Section: What Are Fourth-generation Human Rightsmentioning

confidence: 99%

Fourth-Generation Human Rights and Theviolation of the Concept of Privacy

Nuredin¹

2023

ivisum

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Internet drove the world in the path of advancement. In the present situation, the regular lives of individuals are intermingled with the uses of the internet. Therefore, the lack of accessibility can put the individual in the backward stage of life. Therefore, the accessibility of the internet can be considered a significant human right in the fourth generation. however, the use of the internet has even some negative sides. Since the use of the internet is easy and rapid, it has become an easy podium to intrude into the private lives of others. maintaining privacy is also a human right. therefore, in a time where both the accessibility of the internet and the maintenance of privacy are important, the question lies in the relationship.Therefore, the aim of the paper is eventually is to discuss the fourth-generation human rights and the violation of the concept of privacy.

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Section: What Are Fourth-generation Human Rightsmentioning

confidence: 99%

Fourth-Generation Human Rights and Theviolation of the Concept of Privacy

Nuredin¹

2023

ivisum

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“…Notwithstanding the above, it is necessary to bear in mind that there is also a dark side of technology (privacy issues and ethical dilemmas, digital exclusion, information overload, dehumanisation and depersonalisation of tourist experiences or threats to languages and cultures) and that it is usually accompanied by a serious lack of human-centred design (Dinçer et al , 2020; Stankov and Gretzel, 2020; Buhalis, 2020).…”

Section: Literature Review: Digital Era Digital Skills and Tourismmentioning

confidence: 99%

Digital skills in tourism. A study from the Next Tourism Generation (NTG) Alliance

Zaragoza‐Sáez

Marco‐Lajara

Úbeda‐García

2021

MBE

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Purpose This paper aims to identify the gap existing between the current and future needs regarding digital skills, as well as the training needs for the 2030 horizon in Spanish tourism organisations belonging to five subsectors (accommodation, food and beverage, destination management, visitor attractions and travel agents and tour operators). Design/methodology/approach A mixed research methodology, which combined qualitative and quantitative approaches, served as the basis for this research work. Qualitative research took place between April 2018 and March 2019 and went through three stages: desk research, focus groups and interviews. Quantitative research developed from January to June 2019 by means of an online administered survey (Qualtrics). In total, 139 Spanish tourism organisations participated. Findings Tourism organisations analysed consider that digital skills are still an unresolved issue. Employees are willing to operate in environments where technology has an increasingly leading role. However, organisations believe that there remains a lot to be done until employees have, both at present and by the year 2030, a suitable level of digital skills enabling them to operate in the tourism subsectors analysed. Originality/value This study is framed within the European project called Next Tourism Generation (NTG), which involves 14 partners from eight countries. The findings obtained will help to develop a Europe Blueprint Strategy for digital skills within the tourism and hospitality sector, to provide employees, employers, entrepreneurs, teachers, trainers and students with a set of core digital skills represented in a skills matrix.

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“…Indeed, with an increased presence of and dependence on Tourism 4.0 technology in tourist experiences, several human-system interaction issues have emerged, resulting in various use-related difficulties or misuse (Weaver and Moyle 2019 ). The possible consequences are technostress, information overload, dehumanization and depersonalization of tourist experiences, human rights violations, perceived riskiness of technology use, and ultimately tourist experience value destruction (Dinçer et al 2020 ; Kim and Qu 2014 ; Lee et al 2014 ). Pencarelli ( 2019 ) pinpoints that Tourism 4.0, in practice, often lacks a people-orientation and a sustainability component, and focuses mostly on the efficiency of new technological solutions.…”

Section: Introductionmentioning

confidence: 99%

Tourism 4.0 technologies and tourist experiences: a human-centered design perspective

Stankov

Gretzel

2020

Inf Technol Tourism

158

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Building on the momentum of Industry 4.0 developments in production and manufacturing, the tourism-specific concept of Tourism 4.0 currently fuels visions of similar technology-based transformations towards highly interconnected and phygital systems in the tourism industry. There is an implicit assumption that the technological innovations of Tourism 4.0 work better for the benefits of tourists. However, even marvels of tourism information technology often come with a serious lack of human-centered design. The unprecedented speed of development and implementation of Tourism 4.0 technology further adds to this neglect. In addition, traditional approaches to designing the user experience of interactive systems are now seriously challenged by the disruption of traditional views on the goals of system use, more complex user roles, and the dynamic and hybrid context of the use. The powerful capabilities of Tourism 4.0 technologies allow for the enhancement of interaction with a system and enrichment of the tourist experience itself, providing new ways of assisting in behavior change and even in the long-lasting transformation of the users. However, this also means greater potential for harm. This viewpoint conceptualizes three different effects of interactive system use on technology-mediated tourist experiences—besides goal achievement that impacts satisfaction, effects can be goal-limiting (ranging from distracting to damaging) or goal-surpassing (ranging from enhancing to transforming). This conceptualization is then used to frame the importance of human-centered design for emerging Tourism 4.0 technologies.

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Fourth Generation of Rights and Their Reflections on Human Resources Practices in Tourism Businesses

Cited by 6 publications

References 8 publications

Fourth-Generation Human Rights and Theviolation of the Concept of Privacy

Fourth-Generation Human Rights and Theviolation of the Concept of Privacy

Digital skills in tourism. A study from the Next Tourism Generation (NTG) Alliance

Tourism 4.0 technologies and tourist experiences: a human-centered design perspective

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