1974
DOI: 10.1016/0020-7489(74)90013-3
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Frequency and type of dyadic nurse-patient verbal interactions in a mental subnormality hospital

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Cited by 10 publications
(5 citation statements)
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“…The majority of staff speech is not in the form of purely 'social' interaction but involves comments, instructions and 'controlling ' speech (Paton & Stirling, 1974 ;Pratt, Bumstead & Raynes, 1976;Prior e t al., 1979). Some types of speech, such as conversation initiation and questions, have been shown to be more effective at initiating social exchanges with clients (Clegg, Standen & Cromby, 1991 ;Paton & Stirling, 1974;Pratt e t al., 1976;Prior e t al., 1979). However, these strategies, and types of instruction that lead to successful training of clients (Repp, Barton & Brulle, 1981, are not the ones most frequently used by staff.…”
Section: Staff Behaviour In the 'Natural' Environmentmentioning
confidence: 99%
“…The majority of staff speech is not in the form of purely 'social' interaction but involves comments, instructions and 'controlling ' speech (Paton & Stirling, 1974 ;Pratt, Bumstead & Raynes, 1976;Prior e t al., 1979). Some types of speech, such as conversation initiation and questions, have been shown to be more effective at initiating social exchanges with clients (Clegg, Standen & Cromby, 1991 ;Paton & Stirling, 1974;Pratt e t al., 1976;Prior e t al., 1979). However, these strategies, and types of instruction that lead to successful training of clients (Repp, Barton & Brulle, 1981, are not the ones most frequently used by staff.…”
Section: Staff Behaviour In the 'Natural' Environmentmentioning
confidence: 99%
“…A similar interpretation can be found for the often reported paucity of staff-client contact in large institutions. For example, there is evidence to suggest that increasing the staff-client ratio does not result in an increase in the level of staff initiated client contacts (Dalgleish & Matthews, 1981;Harris, Veit, Allen, & Chinsky, 1974) and may in fact decrease the level of staff-client interaction (Mansell, Felce, Jenkins & de Kock, 1982); that clients who are perceived by staff as more attractive and intelligent, receive a greater amount of staff attention (Daily, Allen, Chinsky & Veit, 1974); that older, more institutionalized clients receive less attention (Paton & Stirling, 1974); and that staff have a tendency to ignore clients when they are behaving appropriately and to respond more often when they are behaving inappropriately (Cullen, Burton, Watts, & Thomas, 1984;Felce, Saxby, de Kock, Repp, Ager, & Blunden, 1987;Warren & Mondy, 1971).…”
Section: Discussionmentioning
confidence: 99%
“…For example, evidence suggests that increasing the staffclient ratio does not result in an increase in the level of staff-initiated client contacts (Dalgleish & Matthews, 1981;Harris, Veit, Allen, & Chinsky, 1974) and may in fact decrease the level of staff-cient interaction (Mansell, Felce, Jenkins, & deKock, 1982). Evidence also suggests that clients perceived by staff as more attractive and intelligent receive a greater amount of staff attention (Daily, Allen, Chinsky, & Veit, 1974), and older, more often institutionalized clients receive less attention (Paton & Stirling, 1974). Also, staff members have a tendency to ignore clients when they are behaving appropriately and to respond more often when dients are behaving inappropriately (Cullen, Burton, Watts, & Thomas, 1984;Felce et al, 1987;Warren & Mondy, 1971).…”
Section: Mutual Changementioning
confidence: 99%