“…Thus, in some cases, excessive precision and detail in transcription can obscure more analytically important elements of the data (Bogen, 1992), and as our findings suggest, actually serve to undermine the apparent certainty of interviewees' responses. 11 Transcription as is already known, is not neutral; it is itself a form of decision making Bolden, 2012, 2017;Mishler, 1991b;Hammersley, 2010b;Bucholtz, 2000;Green et al, 1997;Deschambault, 2011Deschambault, ,2012. Variations in the transcription of interview data, including the degree of meticulousness in verbatim transcription of speech as well as decisions about whether or not to preserve non-linguistic acts such as laughing, crying, sighing, gestures, and articulated disfluencies such as uhms and ers, 'directly influence the nature and direction of the analysis' (Sandelowski, 1994: 311; see also Bucholtz, 2007), and, as this experiment has shown, the way in which research subjects are perceived by readers.…”