From cyberbullying to well‐being: A narrative‐based participatory approach to values‐oriented design for social media

Abstract

This study looks at mean and cruel online behavior through the lens of design, with the goal of developing positive technologies for youth. Narrative inquiry was used as a research method, allowing two focus groupsone composed of teens and the other of undergraduate students-to map out 4 cyberbullying stories. Each cyberbullying story revealed 2 subplots-the story that "is" (as perceived by these participants) and the story that "could be" (if the participants' design recommendations were embedded in social media). The study resulted in a user-generated framework for designing affordances on social media sites to counter acts of cyberbullying. Seven emergent design themes are evident in the participants' cyberbullying narratives: design for hesitation, design for consequence, design for empathy, design for personal empowerment, design for fear, design for attention, and design for control and suppression. We conclude with a typological analysis of the values present in the participants' design recommendations, applying Cheng and Fleischman's values framework (2010).

Teen online information disclosure: Empirical testing of a protection motivation and social capital model

“…In terms of costs, how teens disclose private information online can result in loss of privacy and increased vulnerability to potential risks (Joinson & Paine, ). A major risk of teen online interactions is increased cyberbullying, which involves how people use online applications to intimidate and humiliate teen users, resulting in increased social anxiety and depression (Bowler, Knobel, & Mattern, ; Juvonen & Gross, ; Valkenburg & Peter, ; Ybarra, ). Another risk encountered by some adolescents is inappropriate sexual solicitation online (Mitchell, Wolak, & Finkelhor, ).…”

Cyberbullying among Normal and Attention Deficit Hyperactivity Disorder University Students (A Psychometric-Clinical Study)

“…Gleeson (2014) reports a direct correlation between technology use and cyberbullying and may turn the victims into cyberbullies. Bowler, Knobel, and Mattern (2015) argue that cyberbullying is the result of the advancement of communications, e.g. the Internet, mobile phones, and personal digital devices.…”

Developing an online hate classifier for multiple social media platforms

“…The central characteristic of toxicity studies is that they perceive online hate not only as the use of language but also as an action having a concrete effect or outcome. These outcomes may include the user leaving the toxic discussion [7], "silencing" or reduced participation in online social media [49], radicalization [40], group polarization where the previously held prejudices are enforced [50], degraded quality ("health") of an online community [2,46,51], offline violence [52] and security threats [53], and decreased feelings of safety and wellbeing of online users [33].…”