The possibilities of Learning Analytics as a tool for empowering teachers and educators have created a steep interest in how to provide so-called actionable insights. However, the literature offers little in the way of defining or discussing what the term "actionable insight" means. This selective literature review provides a look into the use of the term in current literature. The review points to a dominant perspective in the literature that assumes the perspective of a rational actor, where actionable insights are treated as insights mined from data and subsequently acted upon. It also finds evidence of other perspectives and discusses the need for clarification of the term in order to establish a more precise and fruitful use of the term.
Notes for Practice• At the time of this review, we only found a single source in the literature that discusses the definition of "actionable insights." All other sources task the reader to infer the meaning of the concept from its use.• This paper provides a selective overview of learning analytics literature that sheds light on the use of the concept and its equivalents.• We identify a widely used perspective taken in learning analytics, which we dub "data-informed decision-making." This perspective is characterized by an insistence of the perspective of a rational actor and the use of learning analytics for the institutional goal of increasing retention.• We contend that "actionable insights" should be interpreted as data that allows a corrective procedure, or feedback loop, to be established for a set of actions.• We argue that the field of learning analytics would benefit from greater attention to the role of perspective and action capabilities in determining what "actionable insights" are.• The implications of these findings are that the perspective of data-informed decision-making is challenged, and with it, the idea that the presence of data alone provides the basis for determining insights. Instead, it charges any learning analytics researcher to map out the workflow of actions, the end goals of the actors involved, and the relevant couplings between them.