2018
DOI: 10.24105/ejbi.2018.14.2.4
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From eHealth to ePatient: The Role of Patient Portals in Fostering Patient Empowerment

Abstract: The ELGA patient portal does not present much information at the moment, as health care providers are just starting to make information available via ELGA. Currently it is unclear whether the ELGA patient portal will contribute to a more patient-centered care in Austria, and whether it will empower the Austrian patients to take over a more active role in their health care.

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Cited by 20 publications
(18 citation statements)
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“…Digital interventions may be used as tools to support a reciprocal relationship between patients and health care practitioners and enhance patient-centered care [ 33 ]. Accordingly, dietitians would be expected to manage and recommend the usage of KELA.AE app in real practice settings.…”
Section: Discussionmentioning
confidence: 99%
“…Digital interventions may be used as tools to support a reciprocal relationship between patients and health care practitioners and enhance patient-centered care [ 33 ]. Accordingly, dietitians would be expected to manage and recommend the usage of KELA.AE app in real practice settings.…”
Section: Discussionmentioning
confidence: 99%
“…Web‐based portals that allow patients to access medical information such as test results are being increasingly implemented at national, regional and hospital levels (Baldwin et al . ; Ammenwerth ). While there are portals and mobile phone‐based applications, which allow access to records for specific patient populations, such as people accessing primary care and specific health conditions such as cancer, diabetes and HIV, other systems such as PatientView, provide all patients at national level with access to elements of their health record, such as blood test results.…”
Section: Literature Reviewmentioning
confidence: 99%
“…While there are portals and mobile phone‐based applications, which allow access to records for specific patient populations, such as people accessing primary care and specific health conditions such as cancer, diabetes and HIV, other systems such as PatientView, provide all patients at national level with access to elements of their health record, such as blood test results. Although portal interfaces and the timeliness of information have improved, there remain serious concerns regarding their under‐use and the extent to which patient access to health records alone can be equated with patient empowerment (Ammenwerth ). Web‐based portals are used internationally and much of the early research demonstrating the impact of technology within health care has come from America.…”
Section: Literature Reviewmentioning
confidence: 99%
“…The question whether implementing such ICT solutions is reasonable. It was proved that this aim is nearly impossible to achieve without an appropriate engagement of healthcare providers [30].…”
Section: Patient -Provider Communication Processmentioning
confidence: 99%