From Ethical to Equitable Social Media Technologies: Amplifying Underrepresented Youth Voices in Digital Technology Design

Literat, Ioana; Brough, Melissa

doi:10.1080/23736992.2019.1638259

Cited by 18 publications

(16 citation statements)

References 48 publications

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“…In our data, Latinx youth felt that expressing their ethnic heritage was either not acceptable on social media or at least not rewarded-and in some cases subject to online expressions of racism. This was also a concern with regard to socioeconomic status, as low-income youth often mentioned that they tried to hide their socioeconomic status online, and/or noticed that their friends did; this observation echoes our previous findings (Literat & Brough, 2019). In all of these ways, design elements of social media can exacerbate a sense of inadequacy among underrepresented youth.…”

Section: Discussionsupporting

confidence: 85%

“…This research adds a nuanced, youth-specific perspective to our current understanding of these dynamics by centering the voices and experiences of youth themselves. In contrast to the historical association of "universal design" with equity in the humancomputer interaction field (see, for example, Dix, 2009), we contend that centering difference and drawing attention to the subjective viewpoints of designers and users is crucial to more ethical and equitable technology design (Literat & Brough, 2019).…”

Section: Introductionmentioning

confidence: 65%

“…Research is increasingly engaging the question of social media design in relation to user experiences, particularly for non-dominant groups (Bivens & Haimson, 2016;Cho, 2018;Dragiewicz et al, 2018;Eubanks, 2018;Li & Literat, 2017;Literat & Brough, 2019;Massanari, 2017;Noble, 2018). For instance, analyzing the process of account registration and ad creation on the 10 most popular English-speaking social media platforms, Bivens and Haimson (2016) illustrate how gender is "baked into" these platforms via deliberate design choices that the user is presented with.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

“Good Social Media?”: Underrepresented Youth Perspectives on the Ethical and Equitable Design of Social Media Platforms

Brough¹,

Literat²,

Ikin³

2020

Social Media &Amp; The Self: An Open Reader

Self Cite

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This study investigates underrepresented youths' perspectives on social media design and how these may inform the development of more ethical and equitable social media apps. In contrast to the tradition of universal design in the field of human-computer interaction, this study centers difference to investigate how users' perspectives and expectations, shaped by their identities, help determine the affordances of social media and their ethical implications. Twenty-five in-depth interviews and youth-guided "think aloud" social media tours were carried out with a diverse range of young people from underrepresented groups. Findings illustrate how young people perceive and experience empowering and disempowering aspects of social media design.Interviewees expressed a palpable sense of underrepresentation in the digital technology design sector and noted several ways in which design elements of social media can exacerbate a sense of inadequacy. The negative implications of user profile design and popularity rating systems that encourage conformity were found to be of particular concern for low-income youth, youth of color, and other underrepresented groups. However, our findings also illuminate youth perspectives on how social media can sometimes serve as a tool to counter negative stereotypes and build social capital.The analysis includes concrete suggestions from underrepresented youth for more ethical and equitable social media design.

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Section: Discussionsupporting

confidence: 85%

Section: Introductionmentioning

confidence: 65%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

“Good Social Media?”: Underrepresented Youth Perspectives on the Ethical and Equitable Design of Social Media Platforms

Brough¹,

Literat²,

Ikin³

2020

Social Media &Amp; The Self: An Open Reader

Self Cite

View full text Add to dashboard Cite

show abstract

“…However, on the flip side, social media also brings up particular risks and challenges for youth, including 3 privacy issues (Hodkinson, 2017;Marwick & boyd, 2014), potentially adverse effects on self-esteem and individuality (Michikyan & Subrahmanyam, 2012;Way & Malvini Redden, 2017), and informational challenges (Vaidhyanathan, 2018). What is more, as a growing body of research has documented, social media often runs the risk of reproducing broader power dynamics (Selwyn, 2014) and patterns of marginalization, including along racial, gender, and/or socioeconomic lines (e.g., boyd, 2014;Hargittai & Hinnant, 2008;Literat & Brough, 2019;Nemer, 2016).…”

Section: Social Media As a Window Into Youth Experiencesmentioning

confidence: 99%

“Teachers Act Like We’re Robots”: TikTok as a Window Into Youth Experiences of Online Learning During COVID-19

Literat

2021

AERA Open

Self Cite

111

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Social media, and especially popular youth-focused platforms like TikTok, can offer a valuable window into youth experiences, including their perceptions of online learning. Building on a large-scale thematic analysis of 1,930 TikTok videos posted in March-June 2020, this study examines how young people shared their experiences of online learning during the COVID-19 pandemic. Findings indicate that youth portrayed online coursework as overwhelming and relentless against the traumatic background of the pandemic. They sought support, empathy, and authenticity from teachers, and both received and provided emotional and educational support to peers on the platform. Students’ home contexts emerged as particularly salient, making visible the intersections between young people’s home, school and social lives. By facilitating a grounded, bottom-up understanding of students’ experiences and perceptions—shared in their preferred spaces and modes of expression—this research stresses the need to attend to youth perspectives to craft more equitable and empowering educational futures.

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“…due to lower incomes and other socioeconomic challenges. However, other studies show that Internet access and social media use is not necessarily lower in socioeconomically disadvantaged groups (Lohse 2013;Literat and Brough 2019). Another concern would then be if the inhabitants of Hammarkullenhaving a diverse ethnical backgroundengage with other social media platforms (e.g.…”

Section: Discussionmentioning

confidence: 98%

Social Activity in Gothenburg’s Intermediate City: Mapping Third Places through Social Media Data

Adelfio

Serrano-Estrada

Ciriquián

et al. 2020

Appl. Spatial Analysis

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This research focuses on the intermediate city, composed of urban areas located right outside the city center typically maintaining an in-between urban/suburban character. It aims to explore the degree to which this segment of the city exhibits urban activity and social life through the identification of activity areas in the so-called Third Places. Four intermediate city neighborhoods in Gothenburg, Sweden are adopted as case areas and are analyzed using a twofold approach. First, socioeconomic statistics provide a quantitative understanding of the case areas and, second, geolocated Social Media Data (SMD) from Foursquare, Google Places and Twitter makes it possible to identify the intermediate city's urban activity areas and socially preferred urban spaces. The findings suggest that a) the four analyzed intermediate city areas of Gothenburg all have a degree of social activity, especially where economic activities are clustered together; b) Third Places in more affluent areas tend to be linked to commodified consumption of urban space while neighborhoods with lower income levels and higher ethnic diversity seem to emphasize open public space as Third Places; and c) nowadays the typology of Third Places has evolved from the types identified in previous decades to include additional types of places, such as those you pass on the way to something else (e.g. gas and bus stations). The study has verified the value of SMD for studies of urban social life but also identified a number of topics for further research. Additional sources of SMD should be identified to secure a just representation of Third Places across diverse social groups. Furthermore, new methods for effective cross validation of SMD with other types of data are crucial, including e.g. statistics, on-site observations and surveys/interviews, not least to identify Third Places that are not frequently present (or are misrepresented) in SMD.

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From Ethical to Equitable Social Media Technologies: Amplifying Underrepresented Youth Voices in Digital Technology Design

Cited by 18 publications

References 48 publications

“Good Social Media?”: Underrepresented Youth Perspectives on the Ethical and Equitable Design of Social Media Platforms

“Good Social Media?”: Underrepresented Youth Perspectives on the Ethical and Equitable Design of Social Media Platforms

“Teachers Act Like We’re Robots”: TikTok as a Window Into Youth Experiences of Online Learning During COVID-19

Social Activity in Gothenburg’s Intermediate City: Mapping Third Places through Social Media Data

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