2020
DOI: 10.1016/j.acalib.2020.102229
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From Facebook to Instagram: Exploring user engagement in an academic library

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Cited by 76 publications
(111 citation statements)
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References 33 publications
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“…Social media and library and information services Social media is particularly impactful to the younger generation, not just in their daily lives but also in their learning (Leung et al, 2021;Wang et al, 2021;Lei et al, 2021;Dong et al, 2021;Cheng et al, 2022;Wang and Xie, 2022;Dong et al, 2021;Wang et al, 2022b). Thus, library services also need to be promoted and provided on social media (Chan et al, 2020b;Cheng et al, 2020;Fong et al, 2020;Lam et al, 2022;Guo et al, 2022;Yang et al, 2022). Al-Aufi et al (2022) investigated and developed a model to check for the effectiveness of crowdsourcing through social media in improving information services.…”
Section: Transformation Of Librariesmentioning
confidence: 99%
“…Social media and library and information services Social media is particularly impactful to the younger generation, not just in their daily lives but also in their learning (Leung et al, 2021;Wang et al, 2021;Lei et al, 2021;Dong et al, 2021;Cheng et al, 2022;Wang and Xie, 2022;Dong et al, 2021;Wang et al, 2022b). Thus, library services also need to be promoted and provided on social media (Chan et al, 2020b;Cheng et al, 2020;Fong et al, 2020;Lam et al, 2022;Guo et al, 2022;Yang et al, 2022). Al-Aufi et al (2022) investigated and developed a model to check for the effectiveness of crowdsourcing through social media in improving information services.…”
Section: Transformation Of Librariesmentioning
confidence: 99%
“…Libraries are already considered an important player in the fight against the phenomenon of fake news, and there is evidence of the success of strategies and methods to combat these phenomena [ 18 ]. As an example, the University of Hong Kong concluded that social media should not be used as just a bulletin board, but instead it is necessary to adapt to an entertaining and interactive communication style and make the most of social media functions to communicate with users: organize interactive photo contests for students so that they could interact with the library [ 19 ]. To enrich social media content, one Canadian university works under the Instagram curator program, in which the opportunity to show one’s own views and experiences is given to one university student per month [ 20 ], etc.…”
Section: Development Factors Of Discussion Of the Problem Of Emotions As An Object Of Information Exchangementioning
confidence: 99%
“…Researchers have also examined the impact of social media usage on LIS organizations and how users interact with social media content (Burclaff and Johnson, 2014; Sewell, 2013; Shulman et al, 2015; Stewart and Walker, 2018). Other platforms including LinkedIn, Google plus, WhatsApp, and Instagram, have been studied but to a lesser extent (Chan et al, 2020; Gazit and Aharony, 2018; Parabhoi et al, 2017). Recently, scholars have focused on how social media can be utilized more effectively by libraries to provide services and interact with patrons during the COVID-19 pandemic (Alajmi and Albudaiwi, 2020; Gmiterek, 2021; Rafiq et al, 2021).…”
Section: Literature Reviewmentioning
confidence: 99%