2015
DOI: 10.2196/jmir.4705
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From Help-Seekers to Influential Users: A Systematic Review of Participation Styles in Online Health Communities

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Cited by 52 publications
(60 citation statements)
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References 34 publications
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“…As with other research [82] we found that even when there was connection between online and offline spaces, it appeared that users spent time censoring and editing information that they shared in order to create the most engaging identity to present to others. In this study, similar to others [73, 83,84], we found that users took on a range of roles and 15 participative stances. For example, we found evidence of protagonists, experts, befrienders, soothsayers, people who always tried to respond, witty people, sarcastic people and some evidence of lurkers [36,47].…”
Section: Comparison With Prior Worksupporting
confidence: 84%
“…As with other research [82] we found that even when there was connection between online and offline spaces, it appeared that users spent time censoring and editing information that they shared in order to create the most engaging identity to present to others. In this study, similar to others [73, 83,84], we found that users took on a range of roles and 15 participative stances. For example, we found evidence of protagonists, experts, befrienders, soothsayers, people who always tried to respond, witty people, sarcastic people and some evidence of lurkers [36,47].…”
Section: Comparison With Prior Worksupporting
confidence: 84%
“…To address this issue, some research has sought to define actor roles (Carron-Arthur et al 2015; Cleary and Stanton 2015; Cunningham et al 2008; Jones et al 2011; Selby et al 2010; van Mierlo et al 2012). By systematically categorizing participants, taxonomies can give insight into how various actors in complex networks function in relation to one another.…”
Section: Introductionmentioning
confidence: 99%
“…One possible explanation for this interesting result is that high reputations may prevent a member from posting and making efforts because he/she can easily get the answers he/she wants. Studies about participatory patterns in OHCs showed that there are two types of users: help-seekers and influential users [71]. When a member initially joins an OHC, most likely, he/she is a help-seeker.…”
Section: Discussionmentioning
confidence: 99%