From Mass Production to Mass Collaboration: Institutionalized Hindrances to Social Platforms in the Workplace

Pettersen, Lene

doi:10.5324/njsts.v2i2.2146

Cited by 8 publications

(6 citation statements)

References 44 publications

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“…Researchers have examined the challenges in adopting organizational SNSs. It is not uncommon to come across findings showing how employees still prefer communicating on e-mail and chat software and silently monitor SNS streams [14]. Hence, we find the usual user pattern; that a core group adopts SNSs and maintains network activities, while a larger user group uses "older" ICTs.…”

Section: Relevant Theory and Research Horizonmentioning

confidence: 67%

“To Listen, Share, and to Be Relevant” - Learning Netiquette by Reflective Practice

Haugsbakken

2016

IFIP Advances in Information and Communication Technology

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Over the years, organization researchers have researched use of Social Network Sites (SNSs) in organizations. Organizational research on use of SNSs in public organizations is a growing research field. To expand the latter research stream, this paper explores a trend in the Norwegian public sector, the creation of so-called "betas", competence groups in social media. This trend illustrates how public employees have started to work professionally with social media. The paper examines a case showing how the members of a beta group affiliated to a municipality, developed a social media strategy to master the unwritten rules of communicating on social media. The paper exemplifies this by analyzing how the beta group members interacted on various SNSs to learn netiquette and used this user experience to provide municipal employees a moral compass to interact online, which had to be created by performing processes of reflection-on-action. Their social media strategy was expressed under the self-designed catchphrase -"to listen, share, and to be relevant".

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Section: Relevant Theory and Research Horizonmentioning

confidence: 67%

“To Listen, Share, and to Be Relevant” - Learning Netiquette by Reflective Practice

Haugsbakken

2016

IFIP Advances in Information and Communication Technology

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“…While some aspects of this writing appear naïve in retrospect, so-called web 2.0 technologies are now frequently mobilized with the goal of fostering new modes of public participation and collaboration in e.g. politics (Cogburn and Espinoza-Vasquez 2011) and in business organizations (Pettersen 2014). Similar potential has been noted and described for scientific production, for instance under the header of citizen science (e.g.…”

Section: Introductionmentioning

confidence: 93%

Democracy or war? The communication and deliberation of the climate issue online.

Skjølsvold¹,

Ryghaug²,

Swensen³

2016

NJSTS

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Licensing:All content in NJSTS is published under a Creative Commons Attribution-ShareAlike 4.0 license. This means that anyone is free to share (copy and redistribute the material in any medium or format) or adapt (remix, transform, and build upon the material) the material as they like, provided they follow two provisions: a) attribution -give appropriate credit, provide a link to the license, and indicate if changes were made. b) share alike -any remixing, transformation or building upon the material must itself be published under the same license as the original. Towards a more democratic climate science?Some years ago, the internet played a crucial role in the incident that was to become known as 'Climategate'. An archive of around 1,000 e-mails that involved scientists at the Climatic Research Unit (CRU) at the University of East Anglia was unlawfully made public.The -gate suffix suggests that the e-mail authors were involved in a scientific scandal, and that anthropogenic global warming was a hoax. The online sphere and mainstream press exploded in subsequent controversy. As an example, it was described inThe Telegraph as "The worst scientific scandal of our generation" Second, studies of scientists' discursive strategies in controversies (Gilbert 1984) indicate that scientists tend to close up instead of opening up when controversies rage, and that they use demarcation strategies to discredit critics and resolve controversies (e.g. Burchell 2007, Michael andBirke 1994). This is an obvious challenge if the goal is socially robust knowledge, because trench-style warfare differs in character from deliberative communication.Mobilizing Sunniva Tøsse's vocabulary of openness and control (2013) these insights could suggest that scientists prefer strategies of control when controversies heat up, and that climate scientists are more interested in achieving 'politically robust' communication.This concept was introduced by Tøsse precisely to address some of the problematic issues with respect to the exercise of control over the reception of scientific information in controversial situations.We want to discuss what happens with the strategies of climate scientists and skeptics when the controversy is played out online.Do we find signs of agora-style democratic deliberation that caters for open scientific debates and the production of more socially robust knowledge, or do we rather find that climate scientists and skeptics seek to maintain control over the production and dissemination of factual arguments and withdraw to their own spheres in pursuit of managing the situation?What do we know about how climate change is debated online?Some literature already exists that might illuminate our discussion.Mike Schäfer (2012) has reviewed more than 100 papers that deal with online climate communication from multiple disciplinary perspectives. A key insight from this study was that climate scientists are actually not the main players in online climate communication.However, some scientists do use the internet, and they do ...

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“…This way of producing newsworthy content is quite different from online crowdsourcing initiatives such as Linux, Lego MindBOARDS, Reddit, and Wikipedia. At Linux, programmers create open-source code in their spare time and at MindBOARDS, LEGO enthusiasts post source code and binaries for many different Lego Mindstorms tools (Pettersen, 2014). In 2015, the social news aggregation, web content rating, and discussion website Reddit had more than 73.15 million submissions, 725.85 million comments and 82.54 billion pageviews.…”

Section: Business Model Innovationmentioning

confidence: 99%

Rocking the Boat: Proposing a Participatory Business Model for News

Pettersen

Krumsvik

2021

JOMI

Self Cite

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The digitization of newspapers has opened up new possibilities for user involvement, yet established practices in the media industry hinder news organisations from fully exploiting the many new opportunities that exist in the age of the Internet and social media. In this conceptual and interdisciplinary article, we explain how news actors’ strategic choices for innovation related to citizen collaboration and knowledge creation leads to distinct ideal types for participatory business models for news organisations, which we label the three C’s (citizen reporting, citizen journalism, and citizen media). We contribute to the business model innovation literature by pointing to which specific parts of a business model that news actors need to change in order to cut their production costs, as well as contributing to innovation theory by showing that the three C’s is a continuum of innovational steps. We develop further the donation strategy for user involvement by discussing citizen collaboration in different parts of the journalistic value chain. We conclude that news actors need to rock their boats in order to innovate their business models in line with today's media landscape.

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From Mass Production to Mass Collaboration: Institutionalized Hindrances to Social Platforms in the Workplace

Cited by 8 publications

References 44 publications

“To Listen, Share, and to Be Relevant” - Learning Netiquette by Reflective Practice

“To Listen, Share, and to Be Relevant” - Learning Netiquette by Reflective Practice

Democracy or war? The communication and deliberation of the climate issue online.

Rocking the Boat: Proposing a Participatory Business Model for News

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