From sensemaking to sensegiving: A discourse analysis of the scholarly communications community's public response to the global pandemic

Shaw, Lisa Cuevas

doi:10.1002/leap.1350

Cited by 4 publications

(1 citation statement)

References 19 publications

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“…‘Sensemaking’ approaches provide insights ‘for shaping and building systemic resilience’ through the analysis of how individuals, leaders, institutions and society understand and respond to unpredictable situations. Weick defined seven properties of sensemaking: identity shapes how people act and interpret events; retrospection affects how people make sense of past experiences; enacting evolves during dialogues and narratives; social interaction and discourse as lens through which people experience reality; the ongoing nature of reality as a continuous form of feedback; extraction of cues from context influences the relevance of information and explanations; and people's inclination towards plausibility over accuracy (Weick, 1995; in Cuevas Shaw, 2021).…”

Section: Assessmentmentioning

confidence: 99%

Technical assistance in the field of risk communication

Maxim¹,

Mazzocchi²,

Broucke³

et al. 2021

EFS2

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This report assesses peer-reviewed and grey literature on risk communication concepts and practices, as requested by the European Commission to support the implementation of a 'General Plan for Risk Communication', i.e. an integrated framework for EU food safety risk assessors and risk managers at Union and national level, as required by the revised EU General Food Law Regulation. We conducted a scoping review of social research studies and official reports in relation to risk communication in the following areas: understanding and awareness of risk analysis roles and tasks, reducing misunderstanding of the different meaning of the terms 'hazard' and 'risk', tackling misinformation and disinformation, enhancing confidence in EU food safety, taking account of risk perceptions, key factors in trade-offs about risks, audience segmentation and tools, channels and mechanisms for coordinated risk communications. We structured our findings as follows: i) definitions of key concepts, ii) audience analysis and information requirements, iii) risk profiling, models and mechanisms, iv) contributions to communication strategies. We make several recommendations for consideration by the Commission, both in terms of actions to support the design and implementation of the general plan, and research needs that we consider crucial to further inform appropriate risk communication in the EU. EFSA carried out a targeted consultation of experts and a public consultation open to all interested parties including the general public, in preparing and finalising this report.

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Section: Assessmentmentioning

confidence: 99%

Technical assistance in the field of risk communication

Maxim¹,

Mazzocchi²,

Broucke³

et al. 2021

EFS2

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Sense‐making, sensemaking and sense making—A systematic review and meta‐synthesis of literature in information science and education: An Annual Review of Information Science and Technology (ARIST) paper

Urquhart,

Cheuk,

Lam

et al. 2024

Asso for Info Science & Tech

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Sense‐making, sensemaking, and sense making are terms used in different disciplines. Similarities of usage seem unclear. (1) to examine the concepts used in different approaches to sense‐making/sensemaking/sense making; (2) to identify, classify and synthesize recent studies relevant to information science, as well as similar group on sensemaking in education research; (3) to reflect on future directions for sense‐making/sensemaking methodology in information science. The objectives were to retrieve, examine, classify and perform meta‐synthesis on sense‐making/sensemaking studies in both information science and education research. The review used systematic review principles, with selection criteria for case studies for examination in both information science and education sets. The final meta‐synthesis used a meta‐ethnographic approach, together with findings of recent overviews on organizational sensemaking, and other information science reviews. Qualitative sense‐making studies in information science often used Dervin's SMM (sense‐making methodology) and studies in organizations and education frequently used Weick's organizational sensemaking. Different mixed methods approaches were identified. Sense‐making is actively used in research and practice in information science and knowledge management. Using a coherent sense‐making methodology helps and dialogic principles are useful in planning, data collection and analysis. Individual and collective sense‐making are important to information science.

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