“…Randtke ( 2013) also explains that IT staff may not be willing or able to support programming projects or initiatives, as had happened in her case. McMullen and Gray (2012) mention that, in managing a library's web presence and applications, many web services solutions and responsibilities that involve programming fall on librarians, not on IT staff. Orphanides (2011) speaks to this when he says, of developing a public touchscreen application, "[t]he task of selecting and developing content, identifying and configuring additional hardware, and designing and implementing an interface, fell to me, along with my colleagues Keith Morgan, Principal Librarian for Digital Media, and Jason Walsh, Technology Support Specialist" (p. 4).…”