2019
DOI: 10.29173/iq939
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Frustrations and roadblocks in data reference librarianship

Abstract: As data skills are incorporated into academic curriculum and data becomes more widely available and used in everyday life, many librarians find themselves serving as 'accidental' data librarians in their subject areas. Due to this evolving landscape and growing data need, it is increasingly important for librarians to be familiar with data resources and able to answer secondary data reference questions. To learn more about this area of librarianship, this study uses survey responses from librarians who answer … Show more

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Cited by 2 publications
(4 citation statements)
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“…While this seems counterintuitive and particularly out of sync with our personal experience, as well as the conventional wisdom in the literature that data librarians need time and experience to gain the correct skills (Geraci et al, 2012; Kellam and Peter, 2011; Rice and Southall, 2016), we considered a number of reasons why this might be, mainly relating to the fact that these survey results are self-reported. We also took into account the related findings that we learned in our other related works: (1) that frustrations around answering data reference questions will always exist regardless of a librarian’s years of experience (Kubas and McBurney, 2019), and (2) that data questions do not become less time-consuming even as academic librarians gain experience and years in the field (McBurney and Kubas, 2019).…”
Section: Resultsmentioning
confidence: 99%
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“…While this seems counterintuitive and particularly out of sync with our personal experience, as well as the conventional wisdom in the literature that data librarians need time and experience to gain the correct skills (Geraci et al, 2012; Kellam and Peter, 2011; Rice and Southall, 2016), we considered a number of reasons why this might be, mainly relating to the fact that these survey results are self-reported. We also took into account the related findings that we learned in our other related works: (1) that frustrations around answering data reference questions will always exist regardless of a librarian’s years of experience (Kubas and McBurney, 2019), and (2) that data questions do not become less time-consuming even as academic librarians gain experience and years in the field (McBurney and Kubas, 2019).…”
Section: Resultsmentioning
confidence: 99%
“…Building off our previous research, this paper examines structural limitations that librarians at academic institutions encounter when trying to support data reference needs. In previous work with our survey results, we honed in on sources of frustration for librarians answering data questions, regardless of the librarians’ depth of knowledge and experience: the field is constantly changing, the needs of users continue to evolve over time, and there are some aspects of data librarianship that we cannot control and prepare for in terms of training (Kubas and McBurney, 2019). We also investigated challenges that stem from users’ limited data literacy skills and offered potential strategies for librarians to deal with these issues (McBurney and Kubas, 2019).…”
Section: Introductionmentioning
confidence: 99%
“…For example, high levels of activity in reference services may reflect a natural progression as wellestablished reference operations respond to the queries and needs of their user communities. And, while open data reference work is known to be challenging (Kubas & McBurney, 2019), there are compelling benefits for the profession and service communities, as expressed by one small branch library (5,000-24,999 service population):…”
Section: Discussionmentioning
confidence: 99%
“…For example, high levels of activity in reference services may reflect a natural progression as well‐established reference operations respond to the queries and needs of their user communities. And, while open data reference work is known to be challenging (Kubas & McBurney, 2019), there are compelling benefits for the profession and service communities, as expressed by one small branch library (5,000–24,999 service population):
“It ' s common to hear librarians lamenting the fact that they never get asked actual reference questions anymore… But open data is an area where skilled guides are still needed. With the appropriate training , our librarians could be showing our community a richer way to view the world than through a simple google search.
…”
Section: Discussionmentioning
confidence: 99%