Functional comparisons of face-to-face and computer-mediated decision making interactions

Condon, Sherri L.; Čech, Claude G.

doi:10.1075/pbns.39.07con

Cited by 71 publications

(66 citation statements)

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“…Early studies on CALL tended to focus on linguistic and affective characteristics of CMC in single classrooms (Beauvois, 1992;Chun, 1994;Condon & Cech, 1996;Herring, 1996;Kelm, 1992;Kern, 1995;Ortega, 1997;Warschauer, 1996) the basis of which were from the interactionist perspective of second language acquisition theory.…”

Section: Introductionmentioning

confidence: 99%

The Role of Asynchronous Computer Mediated Communication on Enhancing Cultural Awareness

Zeiss

Isabelli-García

2005

Computer Assisted Language Learning

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Section: Introductionmentioning

confidence: 99%

The Role of Asynchronous Computer Mediated Communication on Enhancing Cultural Awareness

Zeiss

Isabelli-García

2005

Computer Assisted Language Learning

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“…He identified message duration and lag time of response as key variables of interest and noted that the exchange of mutually coherent messages results in two outputs: content learning and affective benefits. Condon and Cech (1996) applied a similar understanding of interactivity in their study of decision-making interactions between pairs. Utterances (i.e., individual clauses) were coded into three categories: moves (e.g., suggesting an action or requesting information), responses (e.g., agreeing, disagreeing, or complying with a request), and other (e.g., metalanguage, personal information, or jokes).…”

Section: Interactivity In Computer-mediated Communication (Cmc)mentioning

confidence: 99%

Interactivity Between Protégés and Scientists in an Electronic Mentoring Program

2006

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Abstract. Interactivity is defined by Henri (1992) as a three-step process involving communication of information, a response to this information, and a reply to that first response. It is a key dimension of computer-mediated communication, particularly in the one-on-one communication involved in an electronic mentoring program. This report analyzes the interactivity between pairs of corporate research scientists (mentors) and university biology students (prote´ge´s) during two consecutive implementations of an electronic mentoring program. The frequency and structure of the interactions within each pair were examined to provide context: 542 messages were posted among the 20 mentors and 20 prote´ge´s. These messages were formed into 5-10 threads per pair, with 3-4 messages per thread, indicating a high level of interactivity (there were more responses posted than independent messages). Mentor-prote´ge´pairs rated as effective by both mentors and prote´ge´s posted more messages overall, had well-structured threads, had prote´ge´and mentor postings that were similar in topic coverage and message length, and had little overt ''management'' behavior by mentors. However, there appears to be no clear recipe for successful interaction. Not only are there a variety of factors at play in developing an online relationship in this context, but mentor-prote´ge´pairs can falter at various stages in the process and in various ways.

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“…The software allowed people to interrupt one another, with similar consequences: An interruption erased the message on the recipient's terminal, although that message stayed in the buffer, and any further typing done by the interrupted partner was appended to the message before being sent on (see Condon & Cech, 1996a, 1996b, for further details).…”

Section: Cmc Softwarementioning

confidence: 99%

“…Wedeveloped software that approximated some features of face-to-face conversation (Condon & Cech, 1996b). The program allowed the sending of multiple messages, subject to a constraint ofa maximum of slightly over three lines per message.…”

Section: Cmc Softwarementioning

confidence: 99%

“…To take advantage of such new techniques, we need to be concerned with the very different computer interface design decisions implemented in studies that compare CMC and face-to-face communication (see, e.g., Baym, 1996;Condon & Cech, 1996a, 1996bKo, 1996;Seu, Chang, Evens, Michael, & Rovick, 1991). A major issue involves the question of which aspects ofCMC are common to the medium itself and which emerge as a result of constraints imposed by features of the particular software being employed.…”

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confidence: 99%

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Message size constraints on discourse planning in synchronous computer-mediated communication

Čech

Condon

1998

Behavior Research Methods, Instruments, & Computers

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Three groups of 20 dyads planned the MTV Music VideoAwards Show over computers. The groups varied in whether they could send 4-line, lO-line, or I8-line messages, in part to examine whether increased planning efficiency in computer-mediated communication reflects communication strategies associated with constraints on message size. The results demonstrate that increased efficiency is not a function of such design features as the maximum message that may be sent. However, the subjects in the 4-line condition sent shorter messages to one another, were less likely to engage in a strategy of making multiple suggestions that required a single assent, and were more likely to differ in the relative proportion of their contributions to the discourse. The subjects in the lO-line condition had shorter maximum messages (and proportionately more disfluencies) than did those in the I8-line condition, despite the finding that the maximum messages of the latter would have also fit within 10lines. Thus, the results also support a claim that size of the text window may result in different discourse management strategies and may influence an initial discourse-planning stage.

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Functional comparisons of face-to-face and computer-mediated decision making interactions

Cited by 71 publications

References 0 publications

The Role of Asynchronous Computer Mediated Communication on Enhancing Cultural Awareness

The Role of Asynchronous Computer Mediated Communication on Enhancing Cultural Awareness

Interactivity Between Protégés and Scientists in an Electronic Mentoring Program

Message size constraints on discourse planning in synchronous computer-mediated communication

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