Fundamentals and issues of user experience in the process of designing consumer products

Berni, Aurora; Borgianni, Yuri; Basso, Demis; Carbon, Claus-Christian

doi:10.1017/dsj.2023.8

Cited by 4 publications

(3 citation statements)

References 130 publications

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“…Third, contingent factors affected also the form of presentation of the products, as the time and the space available allowed for the use of images to depict the products only; besides some classes were held online because of Covid-related restrictions. Different forms of representation could have given rise to different evaluations and appraisals as suggested in (Berni et al, 2023), including the assessment of creativity and other factors. Fourth, the metrics and factors for which association with creativity was studied were chosen in a partially arbitrary way.…”

Section: Discussionmentioning

confidence: 99%

Creativity of products as meant by ordinary people: to what extent do novelty and usefulness matter?

Berni,

Borgianni,

Basso

2024

Proc. Des. Soc.

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In the design literature, creativity of products is recognized as a combination of novelty and usefulness. However, this mainly applies to the engineering field and within a community of experts. This study investigates how ordinary people understand creativity embodied in products. In an experiment with 70+ participants, 8 products and 5 metrics were dealt with. Novelty resulted as the main predictor of creativity. Usefulness turned to play a minor effect on perceived creativity. It emerged that usefulness has to make ordinary people like a specific product in order to link it to creativity.

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Section: Discussionmentioning

confidence: 99%

Creativity of products as meant by ordinary people: to what extent do novelty and usefulness matter?

Berni,

Borgianni,

Basso

2024

Proc. Des. Soc.

View full text Add to dashboard Cite

show abstract

“…Also, the number of GIF templates applied at present is relatively small. In future work, we would explore design factors related to emotion, of which arousal level may impact impression on products (Choi et al 2016; Berni et al 2023). We should also provide more templates for different products to verify the availability of our design suggestions.…”

Section: Discussionmentioning

confidence: 99%

“…An effective product GIF then quickly conveys the product's key features and sustains customer engagement, leaving a lasting impression that continues to impact customers long after they have left the page. The second shortage exists in the exclusion of factors related to graphic design (color, complexity, content and style) and user experience design (affective, cognitive and ergonomic) (Berni et al 2023), which also contributes to the effect of product GIFs. Therefore, studies of GIFs still have difficulties in supporting the production of product GIFs.…”

Section: Introductionmentioning

confidence: 99%

Interesting and impressive: exploring design factors for product graphics interchange format to enhance engagement

Xiang,

Guo,

Gao

et al. 2023

Des. Sci.

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Product graphics interchange formats (GIFs) employ this format to show the features of the product and make up for the lack of physical experience online. These GIFs have been widely applied in domains such as e-shopping and social media, aiming to interest and impress viewers. Contrary to this wide application, most designers in this domain lack expertise and produce GIFs of varied quality. Moreover, the knowledge of techniques to enhance viewers’ engagement with product GIFs is also lacking. To bridge the gap, we conducted a series of studies. First, we collected and summarized seven design factors referring to existing literature and semi-structured interviews. Then, the impacts of these design factors were revealed through an online study with 106 product GIFs among 307 participants. The results showed that visual-related factors such as color contrast and moving intensity mainly impact viewers’ interest, while content-related factors such as scenario and style matching impact viewers’ impressions. The simplicity of GIFs also impressed viewers with a quick viewing mode. Finally, we conducted a workshop and verified that these results support large-scale production of product GIFs. Our studies might support the codesign methods of product GIFs and enhance their quality in design practice.

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User evaluation of a tiny house design through eye-tracking-integrated virtual reality: the role of sense of presence, visual behaviour and informative context

Berni,

Ruiz-Pastor,

Borgianni

2024

Int J Interact Des Manuf

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Virtual Reality is used in design for both supporting design reviews and interacting with products being designed. The interactions Virtual Reality enables are often found engaging and this might affect product evaluation, as experiencing a virtual environment can be the prevalent element of an experience. This paper investigated to what extent product evaluations are affected by the sense of presence enabled by Virtual Reality, the duration of interactions with the whole products and its features, and the product information provided after exposure to the virtual environment. These effects were tested through an experiment involving the virtual tour of a tiny house whose interior was extracted through 360° images, which represents an element of originality of the paper, followed by administering participants informative stimuli. All these phases were supported by eye-tracking, also thanks to the use equipment combining Virtual Reality and eye-tracking, hitherto poorly used in design research, in the first part of the experiment. Based on the experiment results, the effects studied were limited to the gazing of few design elements on some product evaluation dimensions. These findings suggest that Virtual Reality can provide a strong product perception irrespective of sense of presence and other phenomena taking place during product interaction. This is particularly stressed by the failure of informative stimuli to make experiment participants modify the initial evaluations made just after the virtual tour. Overall, the outcomes of this study encourage the use of Virtual Reality for design interaction tasks, especially in relation to environments and building interiors.

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Fundamentals and issues of user experience in the process of designing consumer products

Cited by 4 publications

References 130 publications

Creativity of products as meant by ordinary people: to what extent do novelty and usefulness matter?

Creativity of products as meant by ordinary people: to what extent do novelty and usefulness matter?

Interesting and impressive: exploring design factors for product graphics interchange format to enhance engagement

User evaluation of a tiny house design through eye-tracking-integrated virtual reality: the role of sense of presence, visual behaviour and informative context

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