Future of Emotional Intelligence in Technology

Abstract

In the rapidly evolving landscape of technology, the integration of emotional intelligence (EI) marks a pivotal frontier. This book chapter explores current trends and future innovations at the intersection of EI and technology. It delves into how AI and machine learning are being harnessed to enhance emotional awareness, empathy, and interpersonal communication through virtual assistants, sentiment analysis tools, and affective computing applications. The chapter examines ethical considerations, such as privacy and bias, inherent in these advancements. By navigating these complexities, it charts a path forward, envisioning a future where technology not only augments human emotional capacities but also fosters more empathetic and emotionally intelligent interactions in digital and real-world contexts.