IT master plan, which allows planning and managing the development of the computer systems, derives its importance in the central role of the computer systems in the functioning of organizations. This article focuses on the use of FAHP method for analysis and evaluation of tenders during the awarding of contracts of IT master plan's realization. For those purposes, a painstaking work was realized for making an inventory of criteria and sub-criteria involved in the evaluation of tenders and for specifying the degrees of preference for each pair of criteria and sub-criteria. To find a provider for the IT master plan's realization, organizations are increasingly using tendering as the mode of awarding contracts. This paper is an improvement of a previous published paper in which AHP method was used. The goals of this work are to make available to members of tenders committee a decision support tool for evaluating tenders of IT master plan's realization and endow the organizations with effective IT master plans in order to increase their information systems' performance.
Keyword:Artificial intelligence Fuzzy AHP IT master plan Multi-criteria decision making Tendering
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Corresponding Author:Amadou Diabagaté, Department of Computer Science, University Abdel Malek Essaadi, Ziaten, Tangier 413, Morocco. Email: ahmadou.diabagate@gmail.com
INTRODUCTIONOrganizations increasingly use IT master plan for leading the development of the computer system which is an essential element for their operations [1]. Thus, public and private procurement of IT master plan's realization are becoming more frequent.The IT master plan is a strategic plan intended for piloting the development of IT in an organization. It allows having a computer system that meets the strategic options of the Directorate General. Its starting point is the strategy of an organization to reach the definition of a target in terms of IT and information system. The realization of an IT master plan aims at many objectives such as the urbanization of the computer system, the modernization of IT infrastructures (hardware and software), the reduction of IT costs, the accompaniment of the launch of strategic projects, the creation of monitoring indicators, the multi-sites deployment of the computer system.Organizations, in order to ensure their tasks, need to purchase goods or services or to execute work. These purchases designated by the term "procurement" play a considerable economic role and have a significant economic weight [2] estimated at about 20% of global GDP [3]. The award of contracts is a sensitive area as the economic interests at stake are huge [3], [4]. There are several modes for awarding contracts including tendering [5] which can be defined as a process that allows to emit a request for works, services and goods to businesses and then choose the provider after analysis of proposals according to predetermined criteria without negotiation [6].