“…In today's competitive markets, customers are increasingly interested in multiple quality responses of products (Al-Refaie, 2013b,c;Çakıroğlu and Acır, 2013). Several methods have, therefore, been developed to optimize process performance for multiple responses of a product, including data envelopment analysis (Al-Refaie et al, 2009), fuzzy regression (Al-Refaie, 2013a), artificial neural networks (Al-Refaie, et al, 2016), fuzzy methods (Al-Refaie, 2015a;Bose et al, 2013), utility concepts (Sivasakthivel et al, 2014), and goal programming (Al-Refaie et al, 2014;Al-Refaie, 2015).…”