“…Moreover, the literature suggests three ways of supporting this decisions: (cf. [5]): (1) Models to support the decision making, such as optimization models to maximize the reliability with constraints on time and cost [6,7,8]; (2) Proposals of criteria that have to be considered [1,9,10]; (3) Comparisons of the alternative CSOs with respect to [10,11,12,13] decision outcomes such as time, cost, and effort. We argue that, beyond these contributions, other aspects play an important role.…”