Abstract. The 3.5 meter diameter Herschel Space Observatory conducted a ∼720 square-degree survey of the Galactic plane, the Herschel Galactic plane survey (Hi-GAL). These data provide the most sensitive and highest resolution observations of the far-IR to sub-mm continuum from the central molecular zone (CMZ) at λ = 70, 160, 250, 350, and 500 μm obtained to date. Hi-GAL can be used to map the distributions of temperature and column density of dust in CMZ clouds, warm dust in Hii regions, and identify highly embedded massive protostars and clusters and the dusty shells ejected by supergiant stars. These data enable classification of sources and re-evaluation of the current and recent star-formation rate in the CMZ. The outer CMZ beyond |l| = 0.9 degrees (R g a l > 130 pc) contains most of the dense (n > 10 4 cm −3 ) gas in the Galaxy but supports very little star formation. The Hi-GAL and Spitzer data show that almost all star formation occurs in clouds moving on x2 orbits at R g a l < 100 pc. While the 10 6 M Sgr B2 complex, the 50 km s −1 cloud near Sgr A, and the Sgr C region are forming clusters of massive stars, other clouds are relatively inactive star formers, despite their high densities, large masses, and compact sizes. The asymmetric distribution of dense gas about Sgr A* on degree scales (most dense CMZ gas and dust is at positive Galactic longitudes and positive V L S R ) and compact 24 μm sources (most are at negative longitudes) may indicate that eposidic mini-starbursts occasionally 'blow-out' a portion of the gas on these x2 orbits. The resulting massive-star feedback may fuel the compact 30 pc scale Galactic center bubble associated with the Arches and Quintuplet clusters, the several hundred pc scale Sofue-Handa lobe, and the kpc-scale Fermi/LAT bubble, making it the largest 'superbubble' in the Galaxy. A consequence of this model is that in our Galaxy, instead of the supermassive black hole (SMBH) limiting star formation, star formation may limit the growth of the SMBH.