Gamble more than you want?

Ho, Ying Chin; Lam, L.; Lam, Desmond

doi:10.1108/ijchm-10-2017-0679

Cited by 23 publications

(7 citation statements)

References 70 publications

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“…Recent studies (summarized in Table 1) have investigated impulse buying cross-different settings, such as restaurants (Hyun, Han, and Kim 2016), online shopping (Rezaei et al 2016), casinos (Prentice and Wong 2016), and destinations (Li, Deng, and Moutinho 2015). The findings mainly include two parts: external factors such as price (Jo et al 2022; Meng et al 2019), atmosphere (Lin and Chen 2013), and social factors (Su and Lu 2018) that stimulate impulse buying, and internal factors like individual traits, perceptions, and emotions (e.g., Chih, Wu, and Li 2012; Ho, Lam, and Lam 2019; Yi and Jai 2020) that reveal how tourists react to the external stimulations. Identifying these factors provides valuable insights for understanding tourists’ impulse buying behavior.…”

Section: Theoretical Background and Hypotheses Developmentmentioning

confidence: 99%

Effect of Time Pressure on Tourism: How to Make Non-Impulsive Tourists Spend More

Wang

2022

Journal of Travel Research

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It is of commercial interest to stimulate non-impulsive consumers to spend more. Tourism provides a promising context to extend this research to the impulse buying of people who are non-impulsive in daily life. By utilizing two experiments and two post-trip surveys, this study reveals how the time pressure encountered in a tourism environment influences tourists’ impulse buying. The results show a special impact of time pressure in tourism settings, whereby time pressure significantly increases the impulse buying of the non-impulsive tourists; this effect is lacking for impulsive tourists. The rarity perception of current experience, activated implicitly rather than at a conscious level, leads non-impulsive consumers to engage in a rare behavior (i.e., impulse buying) through an unconscious link between perception and behavior. Conclusions reflect the particularity of tourism and provide guidance for practice after COVID-19.

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Section: Theoretical Background and Hypotheses Developmentmentioning

confidence: 99%

Effect of Time Pressure on Tourism: How to Make Non-Impulsive Tourists Spend More

Wang

2022

Journal of Travel Research

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“…(2) As Schüll's work exposes, the casino space is a carefully curated experiential environment, designed to seduce players and keep them in the machine zone that much longer. Other studies (Adams and Wiles 2017;Ho, Lam, and Lam 2019) have noted the extent to which the Friedman style design of casinos and gambling annexes can exacerbate problem gambling, with the low ceilings and crowded, maze-like interiors having a marked effect on the (ever-so-desirable, from a casino design perspective) "time-on-machine. "…”

Section: Push and Pull -The Responsible Gaming Areamentioning

confidence: 99%

“…Most of this literature is psychological or managerial in orientation and makes use of quantitative methods (e.g. Griffiths 2009;Hirsch 1995;Ho, Lam, and Lam 2019;Johnson, Mayer, and Champaner 2004). It is concerned with analyzing what it is about the casino that makes us want to spend time and money there -and, in the case of casino management and marketing, how to better entice consumers to spend more of both.…”

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confidence: 99%

A touch of luck and a “real taste of Vegas”: a sensory ethnography of the Montreal Casino

Lynch

Howes

French

2020

The Senses and Society

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In recent years, there has been an explosion of "experiential design" in casinos, driven in part by research suggesting that curating gambling sensescapes can lure patrons to spend more time -and moneyinside the casino. Building on the promise of existing casino ethnographies, this paper argues that a sensory ethnographic approach to the study of gambling environments can offer valuable insight into the experiential design and mood management of the casino. We use sensory ethnography to explore the ambiance of the Montreal Casino, particularly during the casino's "Vegas Nights" promotion. How does the casino feel (and how does it touch back)? What rhythms flow through its neon labyrinth? What does "getting a real taste of Vegas," well . . . taste like? Moreover, we position this ambiance at the center of the casino's "push-and-pull" approach to problem gamblingwhere this government-affiliated sensory extravaganza must toe a tenuous line between attraction and responsibilisation. In addition, we examine how the ambiance of the casino is co-produced by patrons and employees. Ultimately, we argue that the casino floor is unlike a sensory research laboratory -for here, sensations mix and mingle, and it takes a sensory ethnographer to quite literally "make sense" of the casino ambiance and its impact on visitor experience.

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“…Contrarily, the second kind of casino design contends that successful design is predicated on directing a gambler's attention to slot machines by utilizing low ceilings, small gaming spaces, and reducing distractions. This is done so that the décor will be dominated by the machines themselves (Ho et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

Crowd Control Strategies in Casinos in Lagos State, Nigeria

E. Etu,

E. Adebakin,

A. Atinuke

et al. 2024

IRJIET

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A casino is a recreation center, one of our society's leisure amenities. Therefore, a casino is a public location where guests can play various games of chance and gambling to entertain themselves. From previous reviews as shown in the study, casinos ought to have various crowd control strategies available to avert the risks associated with overcrowding. However, it depends on how effective the designers and other building professionals are willing to implement these strategies to make the building more conducive. The study examined crowd control strategies in recreational facilities in Lagos state, Nigeria, with a view to understanding why these facilities were created for maximum profit returns, over the safety of the users. To achieve this, a structured questionnaire was used for data collection, and a descriptive approach was used to analyze the data. The findings revealed that the grand mean value of 4.57 was more significant than the cut-off mean value of 3.5, indicating that measures implemented for crowd control in the casino were ineffective. The findings imply that the crowd control strategies implemented have less effect on casino users. Thus, inadequate provision of crowd control strategies puts users at potential risk in the casinos. Casinos should provide safety measures by design from the onset or as a precaution after establishment.

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Gamble more than you want?

Cited by 23 publications

References 70 publications

Effect of Time Pressure on Tourism: How to Make Non-Impulsive Tourists Spend More

Effect of Time Pressure on Tourism: How to Make Non-Impulsive Tourists Spend More

A touch of luck and a “real taste of Vegas”: a sensory ethnography of the Montreal Casino

Crowd Control Strategies in Casinos in Lagos State, Nigeria

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