Dementia is one of the severe causes of mortality in elder groups of human population, and the number of dementia patients is expected to increase all over the world. Globally, the cost to take care of patients with the illness is high. Moreover, the lives for dementia patients are commonly impacted by a variety of challenges, for example in terms of communication, emotional behaviour, confusion and wandering. Therefore, the future aim is to develop a serious games package which can help to slow down the progression of dementia, better life for the patients and their loves one, and reduce the use of medications and the cost for the government sectors. In this study, a conceptual model was formed to present the problems the dementia patients and their caregivers are facing, and non-pharmacological approaches are suggested to slow down the progression of dementia-related impairments and behavioural symptoms by using well structured serious games with personalised data.