Gender and the Communication of Gratitude in Jordan

Abstract

This paper examines Jordanians' perceptions of the ways and the extent to which gender influences the communication of gratitude in some everyday situations. The qualitative analysis of 20 interviews reveals a considerable influence of gender on the performance and reception of this communicative act. Differences between women and men were found in both same-gender and mixed-gender interactions in respect of the mandatoriness and the ways of communicating gratitude. The data show that Jordanian women appear to value expressing gratitude more than Jordanian men do. There is no clear-cut answer to the question of who conveys gratitude more: women or men. However, it is clear that several factors affect the production and the reception of the linguistic expression of gratitude, including: the status differential between the speaker and the hearer, the degree of familiarity between them and the weight of obligation on the speaker. Women tend to communicate gratitude to women more than men do to men, whereas men are particularly aware of the need to be polite when relating to women (especially in unfamiliar and high imposition contexts). The findings strongly support the view that generalisations about the role of gender in conversation should take account of context in the production and interpretation of communicative behaviour and point to some directions for further gender-focused investigation of the linguistic communication of gratitude within and across cultures.

Prophet Muhammad's Linguistic Etiquette

“…The study revealed that diminutives are used in both positive and negative politeness contexts. Other studies focused on colloquial Jordanian Arabic such as Al-Qudah, 2017;Abushihab, 2015;Bani Mofarrej & Al-Abed Al-Haq, 2015;Al-Harahsheh, 2014, Almutlaq & Jarrah, 2013Al-Khawaldeh & Zegarac, 2013;Al-Sobh, 2013 andRababa'h &Malkawi, 2012. Some studies on politeness in Arabic focused on cultural aspects such as Samarah (2015) who studied politeness from a cultural perspective deriving examples mainly from Egyptian Arabic.…”

Politeness Strategies in Making Requests in Jordanian Call-Centre Interactions

“…The literature on this phenomenon is very rich. In Jordanian Arabic (henceforth, JA) many studies have been conducted in terms of speech acts aiming at establishing a kind of relation between them and some selected social variables (e.g., Al-Qudah, 2017;Abushihab, 2015;Bani Mofarrej & Al-Abed Al-Haq, 2015;Al-Harahsheh, 2014a;Almutlaq & Jarrah, 2013;Al-Khawaldeh & Zegarac, 2013;Al-Sobh, 2013;Rababa'h & Malkawi, 2012;Al-Momani, 2009, among others). As for the present study, it focuses on the differences in the expressions of requesting acts by Jordanian males and females found in their naturally-occurring interactions with the call-centre-customer service of a leading telecommunications company in Jordan.…”

“Don’t Mention It!”: A Pragmatic Perspective of Thanking Responses by Native Speakers of Jordanian Arabic

“…Some of these studies investigated the strategies of thanking across cultures and within the same culture, and others focused on its functions. In the same fashion, a fair amount of research has tackled thanking in an Arab context (Al Khateeb, 2009;Al-Khawaldeh & Zegarac, 2013;Al-Momani et al, 2017;Morsi, 2010). However, the issue of responses to thanking has received little attention from both Arab and non-Arab scholars.…”